Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
No front desk
Host will greet you
Property does not follow sanitization practices of any association
Virtual front desk
Guest will receive an email before arrival 24 hours
Property mobile app required for guests
Property mobile app name Duve
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Pets allowed (no fees)
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Guests must register online prior to arrival
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are not in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays