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Hotel Isabel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Business center
Hallway
Exterior detail

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Zócalo de Puebla
    3 min walk
  • Maiz Criollo
    1 min walk
  • Central de Autobuses Puebla Station
    7 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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Aerial view

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includes taxes & fees
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About the neighborhood

Puebla

With a stay at Hotel Isabel in Puebla (Puebla Historic Center), you'll be within a 5-minute walk of Zócalo de Puebla and Puebla Cathedral. .This family-friendly hotel is 11.4 mi (18.4 km) from Africam Safari and 14.9 mi (24 km) from Val´Quirico.

What's nearby

  • Zócalo de Puebla - 3 min walk
  • Puebla Cathedral - 4 min walk
  • Los Sapos Bazaar - 7 min walk
  • Puebla Convention Center - 14 min walk
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly Puebla hotel in Puebla Historic Center with free valet parking
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 60 for adults and MXN 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 468 out of 743 reviews" "
Rating 8 - Good. 188 out of 743 reviews" "
Rating 6 - Okay. 48 out of 743 reviews" "
Rating 4 - Poor. 18 out of 743 reviews" "
Rating 2 - Terrible. 21 out of 743 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Everything was in walking distance! Beautiful hotel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Isaul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era bastante cómoda, aunque solo tenía ventana al interior. Contaba con aire acondicionado, lo que la mantenía fresca. La iluminación no era la mejor, pero no representó un gran problema. La distribución era buena, aunque la televisión era pequeña. Tenía un escritorio y el internet era decente, incluso para videoconferencias. El baño era amplio, con extractor y buen suministro de agua caliente. Llegamos tarde y el servicio fue excelente; quizás ayudó que ya habíamos pagado la habitación por adelantado. La ubicación es inmejorable, a solo 2 minutos de la catedral y cerca de comercios, restaurantes, bares y museos. Además, la mucama amablemente lavó unos refractarios de plástico que dejamos sucios, lo cual aprecio mucho. Definitivamente, lo recomiendo.
Stayed 3 nights in Aug 2024

10/10 Excellent

debra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
Stayed 2 nights in Aug 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and walkable
Stayed 1 night in Aug 2024

4/10 Poor

Ricio

Liked: Staff & service, amenities
Disliked: Cleanliness
Bonito hotel, pero muy incómodo, no aire acondicionado, solo si pides te llevan un muy pequeño ventilador, el segundo piso parece un ático muy bajo incómodo y muy caliente, porque fuimos en verano y no aire acondicionado, no ventanas!!
Stayed 1 night in May 2024

10/10 Excellent

Ricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente, para disfrutar el centro de Puebla, unos metros de Catedral, limpio, y con bien aire acondicionado.
Stayed 1 night in May 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, it is half a block from the zocalo and the cathedral, it is very quiet, you can walk safely, its restaurant serves delicious food and the staff is very friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Hotel is a quick walk away from the cathedral/zocalo. Only small complaint would be the WiFi, wasn’t the best. Overall, really nice stay and I’ll likely go back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amaizing
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Claudia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious but the bed sheet were stained, the bathroom had moldy areas, and the couches showed stains as well.
Stayed 1 night in Jul 2024

6/10 Okay

ITZE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Window was the door which was really strange and inconvenient
Stayed 5 nights in Jun 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that represents this hotel is extraordinary, of course I would use it again in the future, what I do not recommend is that you use the laundry service that they offer, we have our clothes washed which we weigh before delivering them. They charge you per kilo for washing, it was approximately 6 kilos, they charged us for 10 kilos, the clothes were stained and left with a horrible smell which never went away and forced us to throw them away, otherwise I highly recommend the hotel.

10/10 Excellent

Francisco, Stockton

Traveled with family
Perfect location is near of everything
Stayed 1 night in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Albino Jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet environment, Clean and confortable, a/c works perfect, Hot shower at any time, we got a street view that was awesome, satelite tv and elevator. Terrace with a wonderful view of the catedral Only difference than offered is that there is no self parking, but they offer valet parking. Will definitely book again next time.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose, Castroville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-half block from the cathedral and zocalo (main square), with plenty of shopping and dining options within a 5-10 minute walk. The on-site restaurant is a good option as well. Staff is very accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

RAFAEL MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Ismael

Disliked: Staff & service
Front desk not very friendly, very unresponsive.safe box in room did not work need a key we asked for a key the receptionist informed us she needed to get keys from management and was never provided. Excelent location, clean hotel. Sadly the Service is poorly and rude.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie, Mcalester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed! Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the center, very clean, nice staff, everything was great!
Stayed 1 night in Jun 2024