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Hotel Casa Real

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Signature Room | Premium bedding, down comforters, minibar, desk
Bar (on property)
Point of interest
Point of interest
Signature Room | Premium bedding, down comforters, minibar, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810
  • University of the Americas Puebla
    1 min walk
  • Container City
    7 min walk
  • Zócalo
    18 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    31 min drive

Room options

View all photos for Royal Double Room

Royal Double Room | Premium bedding, down comforters, minibar, desk

Royal Double Room

  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use, 1 King Bed

Comfort Double Room Single Use, 1 King Bed | Premium bedding, down comforters, minibar, desk

Comfort Double Room Single Use, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down comforters, minibar, desk

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds, Balcony

Classic Double Room, 2 Double Beds, Balcony | Premium bedding, down comforters, minibar, desk

Classic Double Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room

Signature Room | Premium bedding, down comforters, minibar, desk

Signature Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, desk

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton Inn & Suites by Hilton Puebla

Breakfast included
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (396)
The price is $54
per night
$64 total
includes taxes & fees
Jan 9 - Jan 10
Hampton Inn & Suites by Hilton Puebla

About the neighborhood

San Andrés Cholula

With a stay at Hotel Casa Real in San Andrés Cholula (Cholula), you'll be a 4-minute drive from Great Pyramid of Cholula and 6 minutes from Explanada Shopping Center. .This hotel is 5.2 mi (8.3 km) from Angelopolis Commercial Center and 5.4 mi (8.8 km) from Metropolitan Auditorium.

What's nearby

  • University of the Americas Puebla - 1 min walk
  • Zócalo - 18 min walk
  • Great Pyramid of Cholula - 18 min walk
  • Angelopolis Commercial Center - 10 min drive
  • Metropolitan Auditorium - 11 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 23 min drive
  • Puebla Intl. Airport (PBC) - 31 min drive

Restaurants

  • ‪Bear Pong - ‬1 min walk
  • ‪Hamburguesa Real - ‬1 min walk
  • ‪La Sagrada Pulquería Alternativa - ‬1 min walk
  • ‪Voodoo Mamma - ‬1 min walk
  • ‪Suave Remedio - ‬1 min walk

About this property

Hotel Casa Real

Hotel with a 24-hour front desk, near Great Pyramid of Cholula
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottled water. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 32 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.
At Hotel Casa Real , enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 8:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
A hosted evening meal is available for a surcharge daily.
Hotel Casa Real has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 180 for adults and MXN 90 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 90 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 32

We should mention

This property does not have elevators

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 98 reviews" "
Rating 8 - Good. 25 out of 98 reviews" "
Rating 6 - Okay. 4 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Rosalba

Traveled with family
I was average Cleanliness
Stayed 8 nights in Aug 2024

10/10 Excellent

HECTOR

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024

10/10 Excellent

Infusion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lesly

Stayed 1 night in Dec 2023

8/10 Good

Max

Stayed 1 night in Dec 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I enjoyed this stay very much
Stayed 3 nights in Oct 2023

2/10 Terrible

Daniel, West Valley City

Traveled with family
This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Stayed 1 night in Aug 2023

10/10 Excellent

CLAUDIA

Business traveler
Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023

10/10 Excellent

YARA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien lugar para hospedarse
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaby

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy lindo y cómodo.
Stayed 1 night in Jun 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, muy bonito, vamos espectaculares, lo único q no me gustó esq en las mañanas hay mucho ruido de los mismos huéspedes y no descansas bien xq se escuchan los gritos de niños corriendo x los pasillos sin q nadie les indique nada, fuera de eso supero mis expectativas.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

JESUS ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien pero el internet lento e intermitente y el ventilador no funcionaba bien
Stayed 2 nights in Sep 2024

10/10 Excellent

Ma pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opción conveniente y buen precio.
Todo muy bien, solo podría sugerir que hagan algo v cv on respecto al agua caliente del baño: tarda muchísimo en calentarse y en horas pico (en la mañana) no se alcanza a calentar y se enfria a medio baño.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
La atención y todo el proceso para el check in fue excelente!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

CANALES

Stayed 2 nights in Jul 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Las camas son muy cómodas, de entrada no hay ventilador pero sis e solicita a recepción te lo proporcionan, el bar cierra muy temprano y el. Restaurante en apariencia tiene un menú muy limitado pero la calidad y sabor es muy bueno
Stayed 3 nights in Jul 2024

6/10 Okay

Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024