2/10 Terrible
David
Aug 19, 2024
And the night I checked in for my reservation was down at the lounge having a drink I went back up to the room as I was walking a mouse ran across the hall and into my room I went to the desk told them I need the refund that I was leaving and I had to go find another hotel to stay at for the weekend I was being there for three nights I called Expedia to get a refund and even though the house was in a four-star a five star hotel like they claim it was gonna be I had to give them $299 Cancellation fee on top of what I paid for the room when it’s all said and done I’ll get about $200 back this is completely wrong I should be reimbursed my whole amount because of the conditions if you’d like please get back to me phone number is 239-989-4627 thank you
David
Stayed 3 nights in Aug 2024