4/10 Poor
Ann-Jean J.
Nov 22, 2024
Liked: Cleanliness
Spectacular views - BUT be very cautious
The location and views are spectacular and completely as described, sadly this is where it ends in the luxury section, the pictures of the property are very old, and not representative of the current state of maintenance.
We found the entire property to be lacking and all issues mentioned by a very few other travelers to be correct.
On arrival we were told that the shower in one bathroom was not functioning - this was a major let down, and as it had been a problem for a while, we should have been informed in advance and given the opportunity to cancel and book elsewhere.
The upper patio was wonderful with spectacular views and good furniture, but the stairs to the lower deck, and the deck itself was deteriorating and the handrails were rickety and a health hazard. The nice deck furniture from the pictures have been replaced by plastic sunbeds and chairs.
The pool was a disaster - the overflow system was not used so the surface was dirty, and the pool was murky and with algae growing.
The furniture inside were not luxurious at all - beds are not true king size but doubles, but OK comfortable.
There were lots of other issues - no hand soap, only limited drinking water provided, only small amount of shampoo available.
Our greatest shock was discussing the failures with the host, and being offered compensation, provided we did not leave a negative review !
This we reported to VRBO, and this might explain the continuing positive reviews, on this outdated and overpriced property.
Ann-Jean J.
Stayed 7 nights in Nov 2024