6/10 Okay
Duncan
Traveled with partner
Aug 5, 2024
Liked: Cleanliness, property conditions & facilities
The property was fine and not quite centrally located as we were hoping for.
The hotel was clean, breakfast adequate, and felt safe.
One elevator refused to go to the main floor, hot water was not consistent in the shower, and windows did not seal well enough to keep noise and bugs out.
The main complaint is we booked an airport transfer from the front desk staff. We would assume that this is a common occurrence as we were told the airport was 30 plus minutes away. We were told the rate for the “taxi” and expected the driver in the morning. In the morning the driver was on time, no taxi sign on the car, and took the “taxi” to the airport. Upon arriving to the airport, the driver did not have a machine to accept credit card payment. We fortunately had some Euros put when it came time to pay, he wanted double the rate that the hotel provided to us.
The hotel needs to be doing more not just inside the building, but to screen there preferred “taxi” service so as not to scam customers. We paid nearly $200 Euro per night for a hotel that should have been half that rate.
Duncan
Stayed 2 nights in Aug 2024