When you stay at Northern Family Motel in Potsdam, you'll be near the airport, within a 5-minute drive of Raquette River and Canton-Potsdam Hospital. .This motel is 1.9 mi (3 km) from St. Lawrence Health System and 2.2 mi (3.5 km) from North Country Children's Museum.
St. Lawrence Health System - 3 min drive - 2.1 miles
Clarkson University - 3 min drive - 2.5 miles
State University of New York-Potsdam - 4 min drive - 2.9 miles
Getting around
Massena, NY (MSS-Massena Intl.) - 33 min drive
Restaurants
McDonald's - 2 min drive
Taco Bell - 2 min drive
APlus at Sunoco - 2 min drive
McDuff's Pub - 4 min drive
Mama Lucia - 4 min drive
About this property
Northern Family Motel
Motel in Potsdam with free parking
Northern Family Motel offers 15 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 42-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Potsdam motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
In-room microwave
In-room refrigerator
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
42-inch smart TV with digital channels
Food and drink
Freezer
Microwave
Refrigerator
More
Air conditioning
Desk
Desk chair
Iron/ironing board
Laptop workspace
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 35.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 35.00 per pet (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Northern Family Motel Potsdam
Northern Family Motel
Northern Family Potsdam
Northern Family
Northern Family Hotel Potsdam
Northern Family Motel Motel
Northern Family Motel Potsdam
Northern Family Motel Motel Potsdam
Northern Family Motel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 178 out of 312 reviews
10 - Excellent
178
Rating 8 - Good. 84 out of 312 reviews
8 - Good
84
Rating 6 - Okay. 29 out of 312 reviews
6 - Okay
29
Rating 4 - Poor. 12 out of 312 reviews
4 - Poor
12
Rating 2 - Terrible. 9 out of 312 reviews
2 - Terrible
9
9.0/10
Cleanliness
9.2/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
Reviews
10/10 Excellent
Ariel
Oct 17, 2025
Ariel
Stayed 1 night in Aug 2025
4/10 Poor
Eric
Traveled with family
Oct 13, 2025
Liked: Cleanliness
Disliked: Staff & service, room comfort
Clean room.
The floor was very buckled so we threw a rug over it for safety. The room was very hot and the thermostat didn't appear to work. The bed was very uncomfortable and very soft; no structure to the mattress. Perhaps the worst feature was the bathroom sink faucet. There was barely a trickle of water coming out of it.
I wouldn't stay here again.
Nice rooms for a good price. Good for 1-2 people in a room as not tons of space to move around. Clean and updated. My bathroom fan didn’t work and the bath door didn’t close all the way but I was alone so didn’t matter. I could also open the windows if needed.
It's a nice roadside motel with lots of charm and wonderful staff. The rooms are cozy and well equipped. The location is great if you need to stay in Potsdam. I would 100% stay here again.
Very clean and homey feeling. Staff was very friendly!!
Kelly
Stayed 1 night in Sep 2025
8/10 Good
Nancy
Sep 5, 2025
Liked: Staff & service, room comfort
1st Time Stay in Older Motel
Very cute room and comfy bed. The internet for tv was very weak and the floor was "gritty." A rack for a suitcase would be a good addition. Check in and out was great. We would stay here again.
I loved this motel! The owners were so friendly and welcoming. The room was clean and comfortable with windows that you could open and a screen door so you could have that open too! I really enjoyed sitting out in front of our room, just relaxing. It also was very nostalgic for me, an old fashioned type of motel but very well kept up. I will return for sure. Great value!
This motel was just what we needed for an overnight stay after getting our son settled in at college. The owners were very pleasant and had a gift bag with homemade goodies for us. The room is clean, beds comfortable, and there was complimentary bottled water in the room. Will stay here again! Highly recommend.
If you are staying in Potsdam, this is the motel of all motels! We checked into a very homey barn with 2 doggies and a kitty. The owner greeted us with a bag of homemade goodies and was just the sweetest! Rooms were quaint and super clean! We will be visiting there every time we in the area!!
My sister and I stayed 3 nights at Northern Family Motel. The motel room was on the small side, but had a queen bed which was very comfortable. The owners were friendly and pleasant to deal with. We would stay there again as it was convenient to what we needed to do in the area. However, the AC unit was quite noisy, so we used the fan option which was much quieter. All in all a pleasant stay.