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Tru by Hilton Portland Airport Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
Business center
In-room safe, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    1 min walk
  • Chipotle Mexican Grill
    1 min walk
  • Portland Transportation Center
    9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Casco Bay Hotel, Ascend Hotel Collection

Breakfast included
Free airport shuttle
Pet friendly
Parking included
4.2 out of 5, Very Good, (2414)
The price is $85
per night
$92 total
includes taxes & fees
Jan 8 - Jan 9
Casco Bay Hotel, Ascend Hotel Collection

About the neighborhood

South Portland

With a stay at Tru by Hilton Portland Airport Area in South Portland, you'll be steps from Maine Mall and a 2-minute drive from Sable Oaks Golf Course. .This hotel is 13.5 mi (21.8 km) from Engine and 2.2 mi (3.6 km) from Tate House Museum.

What's nearby

  • Maine Mall - 1 min walk
  • Maine Medical Center - 7 min drive
  • Thompson's Point - 7 min drive
  • State Theatre - 8 min drive
  • Cross Insurance Arena - 9 min drive

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Portland Airport Area. A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 790 out of 1247 reviews" "
Rating 8 - Good. 279 out of 1247 reviews" "
Rating 6 - Okay. 112 out of 1247 reviews" "
Rating 4 - Poor. 36 out of 1247 reviews" "
Rating 2 - Terrible. 30 out of 1247 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, comfortable beds, close to the highway..breakfast was a 6.5 out of 10 but acceptable. Staff was competent and friendly but not super engaging - which was not a big deal or a major negative.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was really nice!
Stayed 2 nights in Sep 2024

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect spot to stay when having an early flight the next morning. Easy to the airport and quick. Room was very comfortable and clean.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Floor of our room in corners were dirty and had a dead spider. Trash can on 3rd floor by the elevator was full and never emptied while we were there. We saw the same Cheerios bowl every time we went to the elevator. Positives were the staff and the breakfast was well stocked with lots of options.
Stayed 1 night in Sep 2024

6/10 Okay

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This location was very convenient. It was only 5 minutes from the airport and they have a 24/7 shuttle service. The employees were friendly and helpful. The breakfast was great and they had coffee, hot water, and filtered water available at all times. My only complaint is that for the price the rooms were very small and not very nice. My room didn’t have a closet or drawers and the sink was clogged. The room itself didn’t seem worth the money, if anything you’re paying for convenience. It’s a good spot for a quick stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was SO clean, and the beds were super comfy. I Loved, Loved, Loved the shelving in the room to help keep things organized.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Stayed 1 night in Sep 2024

8/10 Good

Mary Ellen

Traveled with family
Liked: Staff & service, amenities
Very convenient location, staff was amazing but the room we stayed in could have been cleaner. Overall good experience
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kayla

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not as pictured, the beds were very uncomfortable, and very small rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! very clean.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy, Peoria

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jeff

Stayed 3 nights in Sep 2024

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Liked: Staff & service, property conditions & facilities
Soap dispenser at bathroom sink empty and had to reload it myself w/o the special key. Thought it was a fluke but overheard 2 others at front desk asking for soap containers. Bathroom floor was dirty in corners and edges.
Stayed 1 night in Sep 2024

4/10 Poor

Ann

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Got into the shower and this property only to find there was no soap conditioner or body wash. The soap dispenser at the sink was empty and very little lotion. When I approached customer service, they rambled through a drawer to try to find me small bottles of each, but offered nothing else.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean room. Comfortable bed. Friendly staff. Would stay here again.
Stayed 1 night in Sep 2024