The staff were unkempt, unprofessionally dressed in jogging pants, dirty shirts, shower shoes, and were on their phones in public areas.
No coffee in breakfast area, and we were told he couldn’t open the bag to make more. Started cleaning and removing items before the 9:30am cut-off. Both days at the breakfast room, the trash container (only 1) was overflowing and the staff would only push it down. The counter where the food was, was always dirty.
Hallways smelled musty and felt damp.
Talking with a single lady at the property, she mentioned that she felt very unsafe at check-in and staying here due to the staff.
Beds & pillows were comfortable, and bedding was clean but very wrinkled.
The staff blocked the hallways with laundry bins as we were trying to leave making it difficult to maneuver our luggage to the elevator.
The elevator mat was disgusting, dirty and didn’t fit properly which kept catching on the suitcase wheels.