A stay at Golden Tulip Pontianak places you in the heart of Pontianak, within a 5-minute drive of Gajah Mada Shopping Complex and Vihara Bodhisatva Karaniya Metta. .This spa hotel is 1.1 mi (1.8 km) from Kapuas Indah Building and 1.1 mi (1.8 km) from Alun Alun Kapuas.
What's nearby
Gajah Mada Shopping Complex - 16 min walk
Vihara Bodhisatva Karaniya Metta - 18 min walk
Ayani Mega Mall - 5 min drive
Museum Provinsi Kalimantan Barat - 5 min drive
Equator Monument - 10 min drive
Getting around
Pontianak (PNK-Supadio) - 16 min drive
Restaurants
Ayam Pak Usu - 8 min walk
Restoran Pondok Kakap - 8 min walk
Raja Uduk - 3 min walk
Starbucks - 2 min walk
Bubur Ikan Ahian - 4 min walk
About this property
Golden Tulip Pontianak
Hotel in Pontianak with a full-service spa and free valet parking
Golden Tulip Pontianak offers 183 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
This Pontianak hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dedari. Services include facials and body scrubs.
Make yourself at home in one of the 183 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Branche, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Pontianak? This hotel has 6394 square feet (594 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Branche - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Copacabana - This bar specializes in international cuisine and serves lunch and dinner.
24-hour room service is available.
Languages
Chinese (Mandarin), English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Limited onsite parking
Food and drink
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Branche
Copacabana
Things to do
Children's pool
Full-service spa
Gym
Indoor pool
Library
Family friendly
Children's pool
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
6,394 square feet of conference space
Business center
Meeting rooms
Outdoors
Barbecue grill
Terrace
Full-service spa
Body scrubs
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
1 building
11 floors
Ballroom
Banquet hall
Built in 2015
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
40-inch LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak
Golden Tulip Pontianak Hotel
Golden Tulip Pontianak Pontianak
Golden Tulip Pontianak Hotel Pontianak
Golden Tulip Pontianak Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 12 out of 28 reviews" "
10 - Excellent
12
Rating 8 - Good. 6 out of 28 reviews" "
8 - Good
6
Rating 6 - Okay. 4 out of 28 reviews" "
6 - Okay
4
Rating 4 - Poor. 3 out of 28 reviews" "
4 - Poor
3
Rating 2 - Terrible. 3 out of 28 reviews" "
2 - Terrible
3
7.6/10
Cleanliness
7.2/10
Staff & service
9.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Jeremy
Business traveler
Sep 4, 2024
Liked: Amenities
Great hotel with love music, a simple gym and AMAZING food!
Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here.
All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests.
The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering.
Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in.
I would happily here again.
Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Nice modern hotel in an area of terrible traffic, almost impossible to cross the road.
The pavements are in very bad condition, and next to canals (open sewers) that stink.
We could not walk anywhere.
I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.
Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
Stayed for four nights. Very friendly staff. Breakfast included.
Not Provided
8/10 Good
Satish
Feb 2, 2017
Liked: Cleanliness, staff & service, room comfort
Very Comfortable
The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy
Other than that it was a nice hotel
the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.
DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.
Verified traveler
6/10 Okay
Ian, Singapore
May 17, 2016
Well done Bella!
First of all, I would like to thank all the staff from Golden Tulip Pontianak!
I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups.
Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare.
Her name is Bella!
I would have given a lower rating if not for for Bella's warm and thoughtful hospitality.
It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place.
I am not going to repeat what the guests here on TripAdvisor have already written about the facilities.
Will I return to stay here should I visit Pontianak again? A definite yes!
Thank you once again to Golden Tulip Pontianak especially to Bella!
Ian
4/10 Poor
Verified traveler
May 16, 2016
Disliked: Cleanliness, staff & service
4 star minus
the staff was kind of funny, but not necessarily friendly