Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Deluxe Twin Room, Multiple Beds
872 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Single Room, 2 Twin Beds
323 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 1 Double Bed
538 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Standard Single Room, 2 Twin Beds, Garden View
161 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Suite, Multiple Beds, Garden View
420 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Twin Room, 1 Double Bed
323 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room, 1 Double Bed, Garden View
323 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Presidential Studio Suite, Multiple Beds
1410 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Family Quadruple Room, Multiple Beds
420 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Business Studio Suite, Multiple Beds
1141 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Poços de Caldas hotel in Região Urbana Homogênea IX with a full-service spa

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

A stay at Palace Hotel places you in the heart of Poços de Caldas, steps from Palace Casino and Jose A Junqueira Park. This family-friendly hotel is 0.1 mi (0.2 km) from Calendario Floral Monument and 0.1 mi (0.2 km) from Poços de Caldas Cable Car.

Make yourself at home in one of the 191 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and bidets. Conveniences include phones and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Palace Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This family-friendly hotel also offers a fitness center, spa services, and a complimentary children's club. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Palace Hotel has designated areas for smoking.

  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Children's toys
  • Designated smoking areas (fines apply)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby indoor pool
  • 24-hour front desk
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 1930
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Valet parking (surcharge)
  • Children's club (free)
  • Bingo
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 4
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 191
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Arcade/game room
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Portuguese

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

Palace Hotel offers 191 accommodations with minibars. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Desk
  • Bidet
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2

Where to Eat

Palace Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

One child stays free

Credit card pre-authorization

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Fees

Optional extras

  • Self parking fee: BRL 40 per night
  • Covered valet parking fee: BRL 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palace Hotel Pocos de Caldas
  • Palace Pocos de Caldas
  • Palace Hotel Hotel
  • Palace Hotel Poços de Caldas
  • Palace Hotel Hotel Poços de Caldas

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?