Compare Luxury Hotels in Pleasant Prairie

"Had a great time!"

"Most what expected, very nice location and staff. "

"The only problem that I had, it was that I paid my room through Expedia, but when checking in, they charged me again. Now, I had to process a refund."

"Great stay"

"Very good place"

"My husband and I stayed One night after a full day of Christmas shopping at Gurnee Mills Mall. Exhausted and ready to relax, we checked in and were given a room on the first floor. Upon walking into our room, we realized the thermostat was very warm. My husband immediately turned AC on and pushed temps down to get the room cooled off. After about an hour or so, we realized the room was not cooling off. I went To the front desk and spoke with Katherine. She immediately apologized and began looking for another available room for us. She found one form the hall and immediately changed us to the new room. This room was an upgrade, but she did not charge us for the upgrade. She was very nice and wonderful to Work with. We would definitely stay here again. Thank you Katherine for you quick response and solution. To our problem."