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Palmarena by Nah Hotels

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December 2024
January 2025

Photo gallery for Palmarena by Nah Hotels

Garden
Courtyard
Deluxe Studio, Kitchen | Premium bedding, down comforters, in-room safe, individually decorated
Exterior
Deluxe Studio, Kitchen | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

9.0 out of 10

Wonderful

Entire apartment

1 bathroomSleeps 3377 sq ft

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Calle 2 Norte entre Avenida 30 y 35, Centro, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    8 min walk
  • Quinta Avenida
    9 min walk
  • Central Square
    9 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min walk

Room options

View all photos for Deluxe Studio, Kitchen

Garden

Deluxe Studio, Kitchen

  • 377 sq ft
  • 1 bathroom
  • Sleeps 3

View all photos for Deluxe Studio, Kitchen

Garden

Deluxe Studio, Kitchen

  • Sleeps 3

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (874)
The price is $67
per night
$83 total
includes taxes & fees
Jan 5 - Jan 6
Sofía by Bunik

About the neighborhood

Playa del Carmen

A stay at this apartment places you in the heart of Playa del Carmen, within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This apartment is 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal and 5 mi (8.1 km) from Xplor Theme Park.
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Playa del Carmen Main Beach - 8 min walk
  • Quinta Avenida - 9 min walk
  • Central Square - 9 min walk
  • Playa del Carmen Maritime Terminal - 11 min walk
  • Mamitas Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Aguas Frescas - ‬2 min walk
  • ‪Merchant Carnitas - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Las Quekas - ‬2 min walk
  • ‪Antojitos Playa del Carmen - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Palmarena by Nah Hotels

Apartment with kitchenette, a short walk to Playa del Carmen Main Beach
This apartment offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Treat yourself to a stay in this individually decorated apartment, which features heated floors and a Smart TV. A kitchenette is outfitted with a full-sized refrigerator/freezer, a stovetop, and a microwave. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a safe and a desk, and housekeeping is provided weekly.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Laundry

  • Laundromat nearby

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In the city center
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Property Registration Number EEC170518JC8

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Palmarena By Nah Hotels Carmen
Palmarena by Nah Hotels Apartment
Palmarena by Nah Hotels Playa del Carmen
Palmarena by Nah Hotels Apartment Playa del Carmen

Palmarena by Nah Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 65 reviews" "
Rating 8 - Good. 15 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Entrance secured and access codes given. Pool is clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidy

Liked: Cleanliness, room comfort
Nice
The place was really well kept and clean. We really enjoyed the pool.
Stayed 4 nights in Jun 2024

8/10 Good

Olena

Traveled with partner
Liked: Amenities
The hotel is in a convenient location close to everything - 10 minute walk to the beach and 5th avenue. It needs some TLC but in general it is ok. We liked the pool being inside as the water is always refreshing. They need to fix the water pressure and the faucets are loose. They also need to add more dishes and pots and pans. Otherwise the stay was pleasant, the check in and check out seamless and the staff is polite and accommodating.
Stayed 10 nights in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy Bonito, Si me encantaría regresar
Stayed 3 nights in Jun 2024

10/10 Excellent

JAIME

Liked: Cleanliness, property conditions & facilities
Realmente dan un excelente servicio, todo muy limpio y tranquilo además de que el estacionamiento es muy seguro
Stayed 9 nights in Feb 2024

8/10 Good

Emilius

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location,very nose and helpful host
Stayed 12 nights in Feb 2024

8/10 Good

William Isaac

Liked: Cleanliness, property conditions & facilities
Great stay for the past week; internet was spotty and would come and go but that’s not a huge deal. There’s a bar next door and the music can get quite loud if you stay in the rooms adjacent to them but they shut down at a decent time so again not a huge deal. Shopping and great food within walking distance and only 10 minutes from the beach and ferry terminal. Would definitely go back and stay again
Stayed 7 nights in Jan 2024

10/10 Excellent

BENJAMIN

Traveled with family
Liked: Cleanliness, room comfort
Would stay here again
Nice property, fairly close to beach
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truely really kind people
Stayed 25 nights in Aug 2023

6/10 Okay

Jaime Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Broken elevator ..no cold water.clean up need to be or request even when you stay 4 nights. Por wifi
Stayed 4 nights in Aug 2023

8/10 Good

Darren

Stayed 1 night in May 2023

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly & aimed to please. Rooms were very clean
Stayed 8 nights in Feb 2023

8/10 Good

Ruthy

Business traveler
Liked: Cleanliness, property conditions & facilities
This property I located about 4 block from 5th avenue. It’s very clean and very cozy. The only downfall is that I didn’t have a window and the property is very dark. Overall it was nice place to stay there, Erica the lady that works in the front was very attentive, sweet, smiley and very helpful.
Stayed 4 nights in Jan 2023

10/10 Excellent

Anuar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It is a good Hotel with kitchenette, refrigerator and a good swimming pool. The people were very attentive, and is close to Walmart and 11 minutes to the 5ta Avenue.

10/10 Excellent

Wallace Handel

Liked: Cleanliness, amenities, property conditions & facilities
All the employees were top shelf. Front desk, room cleaners, grounds cleaner, and maintenance all made my stay excellent.
Stayed 7 nights in Nov 2022

10/10 Excellent

JIE, coquitlam

Liked: Cleanliness, amenities, property conditions & facilities
the communication with the manager Kary Esquivel, is very smooth, and she and her husband are very helpful and answer the questions/requests and trying their best to be supportive. the room is very clean and have everything you need and a nice suite. very convenient location. will definitely stay there again.
Stayed 2 nights in Mar 2022

2/10 Terrible

Human

Stayed 1 night in Feb 2022

10/10 Excellent

Urbano

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
I love it here and just extended my stay. Full kitchen and a w/d in your room! Everything in the kitchen works wonderfully. Bed is not a rock and is quite comfortable. Sheets are how i love them, crispy and soft linen. Hot water and pressure is great. Didn't see a single blemish on a towel or my sheets. I have had rougher towels at Hilton or other hotels. Wifi works great and never gave me a problem. I Zoomed and streamed everything, given I don't speak much Spanish so TV wasn't going to be too useful. TV is enormous though. So close to everything but still quiet. Secure building with a code to get inside. Velvet hangers in the closet. Pool is very unique! Loved it. Staff is extremely helpful and friendly. I can't find one bad thing to say about my stay here. Would rebook in a heartbeat!
Stayed 9 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Aplianses didnt work staff rude I had better luck in a motel than here
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place easy access guy at front desk was amazing can’t remember name but he did everything required & went outta his way to help
Stayed 3 nights in Dec 2020

6/10 Okay

Danielbotha, Calgary, AB cañada

Liked: Cleanliness, amenities, property conditions & facilities
As a budget traveller one don’t always expects the best . I stayed for two weeks and enjoyed the tone there . Úrsula and her team understands the principles of customers satisfaction. There were issues with room 202, re no water, only cold water fans not working properly, they moved me yo room 207 and all worked well . The gym has the basics and I used it every day. It’s a new property they are keeping it in good condition. Only downside there are no outside windows ,
Stayed 12 nights in Nov 2020