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La Casa de la Playa by Xcaret Adults Only

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa de la Playa by Xcaret Adults Only

Outdoor pool, pool umbrellas, sun loungers
Point of interest
Private spa tub
Suite, Oceanfront (Master) | Egyptian cotton sheets, premium bedding, down comforters, free minibar
Poolside bar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • All inclusive
    All inclusive
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710
  • Xplor Theme Park
    8 min drive
  • Xenses Park
    8 min drive
  • Xcaret Eco Theme Park
    10 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min drive

Room options

View all photos for Suite, Beachfront

Suite, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite, Beachfront

  • 1066 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | Bathroom | Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View

  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Wellness)

Separate tub and shower, jetted tub, hydromassage showerhead, hair dryer

Suite, Ocean View (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Wellness)

Egyptian cotton sheets, premium bedding, down comforters, free minibar

Suite (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront

Private spa tub

Suite, Oceanfront

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Oceanfront (Wellness)

Terrace/patio

Suite, Oceanfront (Wellness)

  • 1066 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed
Beach/ocean view
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only
Pool
Breakfast included
All inclusive
Spa
4.7 out of 5, Exceptional, (1601)
The price is $906
per night
$1,098 total
includes taxes & fees
Dec 5 - Dec 6
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, La Casa de la Playa by Xcaret Adults Only is by the ocean, within a 10-minute drive of Xplor Theme Park and Xenses Park. .This beach hotel is 2.1 mi (3.5 km) from Xcaret Eco Theme Park and 4.6 mi (7.4 km) from Quinta Avenida.

What's nearby

  • Xplor Theme Park - 8 min drive - 2.1 miles
  • Xenses Park - 8 min drive - 1.8 miles
  • Xcaret Eco Theme Park - 10 min drive - 2.2 miles
  • Ferry to Cozumel - 11 min drive - 3.8 miles
  • Playacar Golf Club - 14 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 59 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min drive
  • ‪Festival Grand Buffet - ‬10 min drive
  • ‪Cafeteca - ‬1 min walk
  • ‪The Buffete - ‬7 min drive
  • ‪El Mercado de San Juan - ‬1 min walk

About this property

La Casa de la Playa by Xcaret Adults Only

Adults-only beachfront hotel with an outdoor pool
La Casa de la Playa by Xcaret Adults Only offers 63 air-conditioned accommodations with private pools and free minibar items. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Complimentary bicycles and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Treat yourself to a stay in one of the 63 individually decorated guestrooms, featuring private pools and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, an outdoor pool, and a lazy river. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
La Casa de la Playa by Xcaret Adults Only has 4 restaurants on site.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at La Casa de la Playa by Xcaret Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Beach yoga
  • Designer stores
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa By Xcaret Carmen
La Casa de la Playa All Fun Inclusive
La Casa de la Playa by Xcaret Adults Only Hotel
La Casa de la Playa by Xcaret All Inclusive Adults Only
La Casa de la Playa by Xcaret Adults Only Playa del Carmen
La Casa de la Playa by Xcaret All Fun Inclusive Adults Only

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 151 reviews" "
Rating 8 - Good. 4 out of 151 reviews" "
Rating 6 - Okay. 1 out of 151 reviews" "
Rating 4 - Poor. 4 out of 151 reviews" "
Rating 2 - Terrible. 5 out of 151 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at CDLP. While they have removed some appreciated perks and special experiences, the butler service is even better than before. Kiyoshi and Guillermo were phenomenal as well as the bartenders and friendly faces at the restaurant. Having said that, BEWARE OF MEXICO DESTINATION CLUB. Even at CDLP they are deceptive beginning with salesperson all the way to the manager.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back next year 👍 the best time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel, Rolling Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Alnice-Bethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolutely most luxurious experience ever. The attention to detail and thoughtfulness of the amenities available on the property, down to the level of service provided by the staff is on another level and is unbeatable. This is an experience like no other- a literal slice of heaven on earth. Shout out to Frida for making our time here just that more special.
Stayed 4 nights in Jul 2024

10/10 Excellent

Illyas, Parsippany

Stayed 2 nights in Jun 2024

2/10 Terrible

yaser

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para descansar tienen un excelente Servicio de customer service, limpieza comida y actividades. Recomendado 10/10
Stayed 3 nights in Apr 2024

10/10 Excellent

Maryluna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Shawn Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to any couple seeking a quiet, secluded get away!
Stayed 5 nights in Apr 2024

10/10 Excellent

Ivan, Caguas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days at Casa de la Playa on March 2024, celebrating our honey moon. The hotel is impecable and the service is royalty-quality. No kids, only adults, very tranquil, beatiful place. Alberto and Celeste were our hosts and they assisted us in everything and made our wishes came true. All the drivers, oh my God!, gentlemen behind the wheel. The food, the scene, the mood, the pool, the room....everything is top of the line. All the people...just lovely. We cant wait to go back....
Stayed 4 nights in Mar 2024

10/10 Excellent

Zechen

Stayed 4 nights in Mar 2024

10/10 Excellent

Jamar, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible experience.
Stayed 2 nights in Nov 2023

10/10 Excellent

Oscar

Stayed 4 nights in Jan 2024

10/10 Excellent

Jose, Guatemala

Stayed 5 nights in Jan 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have ever stayed at
Stayed 2 nights in Dec 2023

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and most beautiful property with limited occupants. Excellent and high quality dinning options. We were able to enjoy the heated infinity pool and rooftop pool to ourselves. The beach was shallow and great for swimming and snorkeling. Around $1800 per night is fair if you will take advantage of eating options and pools/beach.
Stayed 1 night in Dec 2023

10/10 Excellent

Jiawei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2023

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent. Best resort I ever been to.will come again for sure
Stayed 2 nights in Dec 2023

10/10 Excellent

Leymar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury all inclusive experience
Stayed 4 nights in Nov 2023

4/10 Poor

huiyu

Traveled with group, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is the first time we have stayed at a luxury hotel and left a negative review like the following. If the hotel's managers read reviews, please improve your staff training. Especially the so-called special butler service. First of all, when we checked in, we didn't feel that the butler was very active in serving us. When we checked in, there were two duplicate $1,000 deposits. I asked butler for the reason. The butler didn't explain clearly. But when I was changing cash at the front desk at night, I asked the front desk. They made a mistake and canceled one of the transactions. Secondly, when we checked in, butler did not inform us that we need to wear the bracelet at all times. So we thought it was just a room key. When we went to the park, we couldn't do anything. We only have two options, go back to the room to get it or ask the supervisor for instructions, but it may take a long time. So we could only go back to the room. The third point is about butler services. If a dedicated butler can only provide such services. Then it is better to cancel this service. In other words, all the driver attitudes in this hotel are more suitable for being a butler. When we got back to the room today, I noticed a lot of colorful stuff stuck to my dog's blanket. These things are very sticky. It turned out that the colorful decoration in front of the mirror fell off. The new butler we replaced today sent us for dry cleaning.