Banyan Tree Mayakoba

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Beachfront Terrace Pool Suite | Premium bedding, down comforters, minibar, in-room safe
2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Pet friendly
  • Breakfast available
  • Spa

Explore the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    5 min drive
  • Playa Xcalacoco
    8 min drive
  • Gran Coyote Golf
    9 min drive
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min drive

Room options

Harmony Three-Bedroom Beachfront Pool

  • 5511 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

Three-Bedroom Family Villa

  • 2740 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Serenity Two Bedroom Pool Villa

  • 5515 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Harmony Two-Bedroom Lagoon Pool Villa

  • 5511 sq ft
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Three-Bedroom Family Residence

  • 2756 sq ft
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Beachfront Lanai Pool Suite -King

  • 3167 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Oceanfront Veranda Pool Suite - Queen

  • 1744 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Veranda Pool Suite - King

  • 1744 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Lagoon & Sunset Rooftop Pool Villa

  • 2385 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Oceanfront Balcony Pool Suite

  • 1679 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Wellbeing Sanctuary Pool Villa - King

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

Beachfront Terrace Pool Suite

  • 2476 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Serenity Pool Villa

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Pool Villa

  • 3153 sq ft
  • Sleeps 3
  • 1 King Bed

Beachfront Lanai Pool Suite -Queen

  • 3167 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Pool Villa with Living Room

  • 3466 sq ft
  • Sleeps 3
  • 1 King Bed

Bliss Pool Villa

  • 3153 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. .This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive
  • Playa Xcalacoco - 8 min drive
  • Gran Coyote Golf - 9 min drive
  • Tres Rios Ecopark - 9 min drive
  • Quinta Avenida - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Luxury hotel on the beach, with 2 outdoor pools
Banyan Tree Mayakoba offers 161 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 4 outdoor tennis courts, and a health club. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Sands Beach Club - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cello - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Saffron - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Archery
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Playground
  • Pro golf shop
  • Sailing
  • Sauna
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 134 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 56.8 for adults and USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 134 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Banyan Tree Mayakoba Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 865 out of 1000 reviews" "
Rating 8 - Good. 98 out of 1000 reviews" "
Rating 6 - Okay. 21 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Reema Sutariya

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The service was amazing. Very family friendly. Staff was welcoming, kind, and patient close attention to detail. Definitely will be going back
Stayed 3 nights in Sep 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Sep 2024

10/10 Excellent

mario

Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery and property. Well maintained, peaceful and beautiful. The staff were all helpful and pleasant including Rene Garcia and Juan Oropeza, who handled all of our reservations, transit and activities. The menu options were diverse, though we felt all of the prices were remarkably high, even compared to NYC.
Stayed 4 nights in Aug 2024

8/10 Good

Caio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Price is same as US, I tought it was really expensive for Mexico. Raccoons at night will harass specially kids.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dayam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

MIGUEL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are so close to nature it’s awesome!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hiromi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be!
Stayed 5 nights in Jul 2024

10/10 Excellent

marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel, West Hartford

Stayed 1 night in Jul 2024

10/10 Excellent

Benny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
Stayed 3 nights in Jun 2024

8/10 Good

Felica, Pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing. On our last night there was a knock on our inside villa door and we saw a flashlight shine under the door. The front desk said that they would check the cameras, but I would have felt better if security would have checked on us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
Stayed 4 nights in Jun 2024

10/10 Excellent

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jun 2024

10/10 Excellent

Olaitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Marico, Houston

Liked: Cleanliness, staff & service
Overall okay
Stayed 4 nights in May 2024

10/10 Excellent

Sergenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 will be back. This is a perfect place for either couples who want intimate and quiet, or kids!
Stayed 3 nights in May 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Neelu

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024