Alila Mayakoba
5.0 star property
Choose dates to view prices
Photo gallery for Alila Mayakoba
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Hot tub
- Spa
- Pet friendly
- Parking included
$1,087
$1,087
$917 nightly
$1,087 total
Total with taxes and fees
Mar 3 - Mar 4
Explore the area
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
- El Camaleón Mayakoba Golf CoursePlace, El Camaleón Mayakoba Golf Course11 min walk
- Maroma BeachPlace, Maroma Beach21 min drive
- Xcaret Eco Theme ParkPlace, Xcaret Eco Theme Park25 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)37 min drive
Room options
View all photos for Suite (Lagoon Area with Plunge Pool)
Suite (Lagoon Area with Plunge Pool)
- Lagoon view
- 538 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Room, 2 Double Beds (Lagoon Area)
Room, 2 Double Beds (Lagoon Area)
- Lagoon view
- 538 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Room, 1 King Bed (Lagoon Area)
Room, 1 King Bed (Lagoon Area)
- Lagoon view
- 538 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Suite (Beach Area, with Plunge Pool)
Suite (Beach Area, with Plunge Pool)
- Lagoon view
- 1292 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Room, 2 Double Beds (Beach Area)
Room, 2 Double Beds (Beach Area)
- Lagoon view
- 538 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Room, 1 King Bed (Beach Area)
Room, 1 King Bed (Beach Area)
- Lagoon view
- 538 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Signature Studio, Ocean View (with Plunge Pool)
Signature Studio, Ocean View (with Plunge Pool)
- Ocean view
- 700 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Room, 2 Double Beds
Room, 2 Double Beds
- Lagoon view
- 538 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
- Lagoon view
- 538 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)
Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)
- Lagoon view
- 1076 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Suite (Lagoon Area)
Suite (Lagoon Area)
- Lagoon view
- 1076 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Room, 1 King Bed (Lagoon Area with Plunge Pool)
Room, 1 King Bed (Lagoon Area with Plunge Pool)
- Lagoon view
- 538 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Suite, Ocean View (w/ Plunge Pool)
Suite, Ocean View (w/ Plunge Pool)
- Ocean view
- 1107 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Suite (Beach Area)
Suite (Beach Area)
- Lagoon view
- 1078 sq ft
- Sleeps 3
- 1 King Bed
View all photos for Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
- Ocean view
- 538 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Room, 2 Double Beds, Ocean View
Room, 2 Double Beds, Ocean View
- Ocean view
- 538 sq ft
- Sleeps 4
- 2 Double Beds
Suite (Lagoon Skyview, w/ Plunge Pool)
- Lagoon view
- 1076 sq ft
- Sleeps 4
- 1 King Bed
Signature Studio, Beachfront (with Plunge Pool)
- Ocean view
- 710 sq ft
- Sleeps 3
- 1 King Bed
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About the neighborhood
Playa del Carmen
Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. .This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.
What's nearby
- El Camaleón Mayakoba Golf Course - 11 min walk - 0.6 miles
- Quinta Avenida - 11 min drive - 6.2 miles
- Mamitas Beach - 11 min drive - 6.0 miles
- Maroma Beach - 21 min drive - 5.9 miles
- Xcaret Eco Theme Park - 25 min drive - 12.3 miles
Getting around
- Cancun Intl. Airport (CUN) - 41 min drive
Restaurants
- Black & White - 4 min drive
- Festival - 4 min drive
- El Charro - 4 min drive
- La Hacienda - 5 min drive
- Yookoso - 4 min drive
About this property
Alila Mayakoba
Alila Mayakoba offers 182 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Alila has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 182 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Chef’s Atelier - This restaurant specializes in Mexican cuisine.
Casa Amate - This fine-dining restaurant specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Alisio - Onsite restaurant. Open daily.
Xiim Bar - Onsite lobby lounge. Open daily.
Na - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.
All inclusive details
All-inclusive room rates at Alila Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free beach shuttle
- Free secured, uncovered self parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
- 4 restaurants
- A bar/lounge
- A beach bar
- Couples/private dining
Restaurants on site
- Alisio
- Casa Amate
- Chef’s Atelier
- Na
- Xiim Bar
Things to do
- 18-hole adjacent golf course
- 2 outdoor pools
- 24-hour gym
- Beach yoga
- Ecotours
- Fitness classes
- Free bicycle rentals
- Full-service spa
- Golf
- Hot tub
- Kayaking
- Sauna
- Snorkeling
- Steam room
Family friendly
- 2 outdoor pools
- In-room crib
- Laundry facilities
Conveniences
- 24-hour front desk
- ATM
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 5 meeting rooms
- 66,736 square feet of conference space
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- On a private beach
- Pool cabanas (surcharge)
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 6 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Couples treatment rooms
- Deep-tissue massages
- Detox wraps
- Facials
- Hot stone massages
- Hot tub
- Hydrotherapy
- Reflexology
- Sauna
- Spa open daily
- Sports massages
- Steam room
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 2 accessible parking spaces
- Magnifying mirror
- No elevator
- Phone accessibility kit
- Visual fire alarm
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk (39 inches high)
- Wheelchair-accessible restaurant
More
- 3 floors
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Banquet hall
- Built in 2016
- Comprehensive recycling policy
- Designated smoking areas
- Double-glazed windows
- Eco-friendly cleaning products used
- Humane treatment of captive wild animals
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Free crib
- Hypo-allergenic bedding
- Premium bedding
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Shower
- Towels provided
Entertainment
- Flat-screen TV with cable channels
- iPod dock
- Pay movies
Food and drink
- 24-hour room service
- Champagne service
- Coffee/tea maker
- Free bottled water
- Free minibar (limited items)
More
- Air conditioning
- Ceiling fan
- Cleaning products are eco-friendly
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Iron/ironing board
- Laptop workspace
- LED lighting
- Phone
- Safe
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
- Pet deposit: USD 100 per stay
- Pet fee: USD 100 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
This property does not have elevators
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C