Located in Playa del Carmen (Zazil-ha), AKBAL Playa - Beach Zone is within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. .This beach hotel is 0.6 mi (1 km) from Quinta Avenida and 6.6 mi (10.7 km) from Xplor Theme Park.
What's nearby
Mamitas Beach - 10 min walk - 0.6 miles
Quinta Avenida - 12 min walk - 0.7 miles
Playa del Carmen Main Beach - 12 min walk - 0.7 miles
Quinta Alegría Shopping Mall - 16 min walk - 0.9 miles
Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Restaurants
La Pista Musical - 5 min walk
Quadra Café - 3 min walk
Pescaderia y Cockteleria el Pirata - 6 min walk
El Arabe - 3 min walk
El Calamar de la 10 - 3 min walk
About this property
AKBAL Playa - Beach Zone
Hotel for sandy fun and salt air, near Mamitas Beach
AKBAL Playa - Beach Zone offers 7 air-conditioned accommodations with coffee/tea makers and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 32-inch flat-screen televisions come with cable channels. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring kitchens with refrigerators and microwaves. Your pillowtop bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the beach bar.
The front desk is staffed during limited hours.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A beach bar
Things to do
Outdoor pool
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Outdoor pool
Conveniences
Limited-hour front desk
Guest services
Concierge services
Housekeeping (once per stay)
Tour and ticket assistance
Outdoors
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Direct access to a private beach
Pool loungers
Accessibility
No elevator
More
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Egyptian cotton sheets
Pillowtop mattress
Bathroom
Bathrobes
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Kitchen
Microwave
Refrigerator
More
Air conditioning
Fan
Individual decor
Individual furnishings
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 5 per pet, per night
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: USD 5 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and outdoor lighting
We should mention
This property does not have elevators
Property is also known as
AKBAL Playa - Beach Zone Hotel
AKBAL Playa - Beach Zone Playa del Carmen
AKBAL Playa - Beach Zone Hotel Playa del Carmen
AKBAL Playa - Beach Zone Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 18 reviews" "
10 - Excellent
3
Rating 8 - Good. 4 out of 18 reviews" "
8 - Good
4
Rating 6 - Okay. 3 out of 18 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 18 reviews" "
4 - Poor
2
Rating 2 - Terrible. 6 out of 18 reviews" "
2 - Terrible
6
5.4/10
Cleanliness
6.4/10
Staff & service
4.0/10
Amenities
5.2/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Poor
JOEL, Austin
Traveled with family
Jun 29, 2024
All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property.
It’s important to take care of the basics; don’t make your guests wait in the rain.
JOEL
Stayed 1 night in Jun 2024
6/10 Okay
José Luis Damián
Traveled with family
Apr 19, 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Buena experiencia
Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.