When you stay at Tropicana Resort in Phu Quoc, you'll be by the ocean, a 3-minute drive from Phu Quoc Night Market and 7 minutes from Phu Quoc Beach. .This beach hotel is 14.2 mi (22.9 km) from Sao Beach and 14.9 mi (23.9 km) from VinWonders Phu Quoc.
What's nearby
Long Beach Center - 2 min drive - 1.1 miles
Phu Quoc Night Market - 3 min drive - 1.4 miles
Dinh Cau - 3 min drive - 1.6 miles
San Van Dong Duong Dong Stadium - 4 min drive - 2.4 miles
Phu Quoc Beach - 7 min drive - 1.7 miles
Getting around
Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive
Restaurants
Sunlight Restaurant - 2 min walk
Sunset Beach Bar & Restaurant - 1 min walk
Bo To Quan - 8 min walk
Pho Hong Anh - 4 min walk
The Cheeky Traveller - 19 min walk
About this property
Tropicana Resort
Ocean-view hotel with a bar/lounge, near Phu Quoc Night Market
Tropicana Resort offers 53 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy Asian cuisine at Tropical, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Tropical - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Late night fare is available from room service (during limited hours).
Languages
Chinese (Mandarin), English, Italian, Russian, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
Ferry terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 100,000 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Tropical
Things to do
Billiards/pool table
Children's pool
Gym
Outdoor pool
TV in common areas
Family friendly
Children's pool
Crib (surcharge)
Free supervised activities for children
Laundry facilities
Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Computer station
Conference space
Meeting room
Outdoors
Barbecue grill
Beach loungers
Beach umbrellas
Garden
On a private beach
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Elevator
Low-height counter and sink
More
1 building
4 floors
Banquet hall
Built in 2015
Room amenities
Bedroom
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Designer toiletries
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Late-night room service
Minibar
Refrigerator on request
More
Air conditioning
Desk
Free weekday newspapers
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 600000.0 per day
Cribs (infant beds) are available for VND 300000.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 150000 for adults and VND 100000 for children
Airport shuttle fee: VND 300000 per room (one-way)
Crib (infant bed) fee: VND 300000.0 per night
Rollaway bed fee: VND 600000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
We should mention
Pool access available from 6 AM to 10 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Tropicana Resort Phu Quoc
Tropicana Phu Quoc
Tropicana Resort Hotel
Tropicana Resort Phu Quoc
Tropicana Resort Hotel Phu Quoc
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 49 out of 124 reviews" "
10 - Excellent
49
Rating 8 - Good. 54 out of 124 reviews" "
8 - Good
54
Rating 6 - Okay. 11 out of 124 reviews" "
6 - Okay
11
Rating 4 - Poor. 3 out of 124 reviews" "
4 - Poor
3
Rating 2 - Terrible. 7 out of 124 reviews" "
2 - Terrible
7
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
BINH
Apr 1, 2024
Air conditioning is token change other room and the bathroom i don’t like
I was first time in 10/2016. It was excellent.
Ms.Jasmine manager was very kind and gave me upgraded room on the beach. Terrace chairs and table were dirty and sticky. I called cleaners.
I wanted to make the tea in the evening. That was when I noticed that the tea tray was dirty and loaded with human hair like in the barber shop, plus the tray, tea pot and cups were dirty, too. Photo!!!
The next morning I brought the tea tray to receptionist and asked for the manager to show her. She was not there at the moment. When I saw Ms. Jasmine again, I told her that I deserve I night free for the inconvenience that I experienced.
During the first night I got some kind of allergy on my back, chest and upper arm. I believed it was bed bugs. Mr. Jasmine offered me some cream. She helped me and put cream on my back and chest. She even bought the new cream the next day because the previous one was expired. I declined.
The breakfast was not worth the money($87/day). No many choices for breakfast. The soup was excellent. I asked for boiled eggs and the staff did it.
The staff is kind, the resort has a lot of potentials, but a lot of things started to fall apart. The nice small beach was dirty.
My check out was fast. Ms. Jasmine offered me 1 night free on my next stay for the inconvenience that I had. I refused and said that I would never come to Tropicana again.
The site photos are not the real representative of Tropicana now. Too bad. It was once a beautiful place to stay and enjoy.
Hotel was lovely. Would benefit from felt pads on the furniture as the room above us dragged heavy chairs across the floor during the night and from 6 am onwards. Breakfast catered for Russians and very little available for other cultures.
Really nice staff and great room sizes
Beach was lovely but too many sun beds crowded into small spaces.
Easy walk into town.
anthony
Stayed 9 nights in Nov 2019
8/10 Good
Verified traveler
Traveled with family
Nov 6, 2019
Liked: Staff & service
pros
- good location, not so far from shops
- good view from the room (ocean view), near to the beach
- good varieties for breakfast
- excellent wifi connection
cons
- in the itinerary mentioned i am entitled for free airport service, when arrive, the receptionist mentioned the hotel FORGOT about the arrangement, and going back still cant arranged as the hotel said need to be arranged 24 hrs earlier (shouldnt they arranged for us?)
- room got bug, me and my child got bitten twice in 2 days
- fan in the room has a 'strange' sound
- staff not really friendly
We really loved the property we had a beach bungalow right on the beach was beautiful. short distance from town. no need to get any closer to the town not much there only night markets and you only need to go there once. heaps of food places around the hotel with great street food and small restaurants. Staff were lovely and helpful. Only complaint was we bought a tour at hotel which they offer. Says you get a private car to for the tour. on Day small taxi picked us up . no room for 5 hours of drive tour and driver did not speak any English which I can understand but a little conversation can help or make the interesting. other taxi drivers we went with spoke English he only said pepper farm honey farm pearl place. We always get caught out with tours in Vietnam .though I had this one in the bag. next time.
Verified traveler
Stayed 8 nights in Sep 2019
10/10 Excellent
Verified traveler
Jul 26, 2019
Liked: Cleanliness, staff & service
Right on the beach. Very helpful staff with good English.
Verified traveler
Stayed 2 nights in Jul 2019
10/10 Excellent
Verified traveler
Jul 23, 2019
Liked: Cleanliness, staff & service
Good breakfast. Everything in the room working. Lovely greenery around.
The hotel is very clean and the staff is very friendly. The only unfortunate thing is the construction site directly west of the resort that can be very annoying during the morning hours - especially when you are trying to sleep in after a long night.
We had a great time at the Tropicana. The beach was nice. The pool was clean and well kept in a lush garden setting. Breakfast was great with a good selection of Asian and European items. Please try the pho in the morning, changing flavours every day . If I have to criticize the place it would be for the weak air conditioning in the room. The weather was extremely hot and the air conditioning just could not keep up. WiFi was ok. Overall a great experience would recommend the place. There slogan on the T-shirt says “as we care” maybe not the best translation.
This was my second stay at Tropicana, and what can I say, another amazing experience. The customer service is second to none, even after check out. Like an idiot I left my passport in my room and didn’t realise until I was at the airport, after a quick phone call they searched the room, found my passport and the manager of the resort personally delivered it to me at the airport in time for me to make my flight. Thank you so much. I’m looking forward to staying again.
nice little hotel with a great pool and good stretch of beach. The rooms were lovely (I think I just had a standard double - which was very nice). There is building work going on next door - but you don't really see it and there wasn't much noise and so don't let that put you off. I got a great price for my room and so was completely happy
Friendliness of staff, very helpful. The workers constantly cleaning the property. The pool was big and deep, the water temperature was nice, not too hot. Unfortunately due to the weather conditions I did not get a chance to go in the ocean. Too dangerous with the waves.
Many restaurants nearby. The hotel also has one with good food options.