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InterContinental Phu Quoc Long Beach Resort by IHG

5.0 star property

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Photo gallery for InterContinental Phu Quoc Long Beach Resort by IHG

Exterior
Private beach, white sand, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers
Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge) | Frette Italian sheets, premium bedding, down comforters, in-room safe
Room, 3 Bedrooms, Ocean View (Residence) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Bai Truong, Duong To Ward, Phu Quoc, Kien Giang, 920000
  • Phu Quoc Beach
    ‪10 min walk‬
  • Phu Quoc Night Market
    ‪5 min drive‬
  • Dinh Cau
    ‪6 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds, Balcony, Ocean View

Classic Room, 2 Twin Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds, Balcony, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

Classic Room, 1 King Bed, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Balcony, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms (Residence)

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 786 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

  • 5317 sq ft
  • Ocean view
  • Sleeps 9
  • 4 Twin Beds

View all photos for Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

  • 3283 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

  • 1744 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 Bedroom (Residence)

  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Room, 2 Bedrooms, Ocean View (Residence) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms, Ocean View (Residence)

  • 1432 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Bedrooms (Residence)

View from room

Room, 2 Bedrooms (Residence)

  • 980 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 1 Bedroom, Ocean View (Residence)

  • 893 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Club Lounge Access

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, Club Lounge Access

  • 452 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

Villa, 3 Bedrooms, Club Lounge Access (Private Pool) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

  • 4585 sq ft
  • Ocean view
  • Sleeps 7
  • 3 Twin Beds

View all photos for Classic Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room

  • 452 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Bedrooms (Residence)

  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 3 Bedrooms, Ocean View (Residence)

  • 1647 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Frette Italian sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub

  • 498.2 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Club Lounge Access, Ocean View

Penthouse, 1 Bedroom, Club Lounge Access, Ocean View | Frette Italian sheets, premium bedding, down comforters, in-room safe

Penthouse, 1 Bedroom, Club Lounge Access, Ocean View

  • 1012 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Resort view

Family Suite, 2 Bedrooms

  • 1423 sq ft
  • Resort view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds

  • 958 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony, Ocean View

Junior Suite, 2 Twin Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters, in-room safe

Junior Suite, 2 Twin Beds, Balcony, Ocean View

  • 786 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Property amenity

JW Marriott Phu Quoc Emerald Bay Resort & Spa

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.8 out of 5, Exceptional, (244)
The price is $343
per night
$389 total
includes taxes & fees
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About the neighborhood

Duong Dong

When you stay at InterContinental Phu Quoc Long Beach Resort by IHG in Phu Quoc, you'll be on the waterfront, within a 10-minute drive of Phu Quoc Night Market and Phu Quoc Beach. .This beach hotel is 11.7 mi (18.9 km) from Ong Lang Beach and 13.2 mi (21.2 km) from Sao Beach.

What's nearby

  • Phu Quoc Beach - 10 min walk - 0.6 miles
  • Suoi Tranh & Suoi Da Ban - 17 min walk - 0.9 miles
  • Phu Quoc Night Market - 5 min drive - 3.0 miles
  • Dinh Cau - 6 min drive - 3.2 miles
  • San Van Dong Duong Dong Stadium - 7 min drive - 3.9 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 8 min drive

Restaurants

  • ‪Banh Xeo Cuoi - ‬7 min walk
  • ‪Quán Ốc K.Tin - ‬2 min drive
  • ‪Bittersweet Cocktail Bar - ‬5 min walk
  • ‪Namaste India Restaurant - ‬4 min walk
  • ‪Nora’s Cafe - ‬14 min walk

About this property

InterContinental Phu Quoc Long Beach Resort by IHG

Luxury hotel on the beach, with 4 outdoor pools
InterContinental Phu Quoc Long Beach Resort by IHG offers 459 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach and a 24-hour health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

HARNN Heritage Spa has 9 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is open daily.
Make yourself at home in one of the 459 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 15 kilometers.
Grab a bite at Sea Shack, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Sea Shack - This beachfront seafood restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ombra - This poolside restaurant specializes in Italian cuisine and serves lunch only. A children's menu is available. Open daily.
LAVA - This poolside fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Ink 360 - This rooftop bar overlooks the ocean. Happy hour is offered. Open select days.
Sora & Umi - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Romanian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 15 km
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ink 360
  • LAVA
  • Ombra
  • Sea Shack
  • Sora & Umi

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Library
  • Pilates classes
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Tile flooring in room

More

  • 19 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1470000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1080000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1470000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Phu Quoc Long Beach
InterContinental Phu Quoc Lon
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort by IHG Hotel
InterContinental Phu Quoc Long Beach Resort an IHG Hotel
InterContinental Phu Quoc Long Beach Resort by IHG Phu Quoc

InterContinental Phu Quoc Long Beach Resort by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 250 out of 345 reviews
Rating 8 - Good. 64 out of 345 reviews
Rating 6 - Okay. 19 out of 345 reviews
Rating 4 - Poor. 9 out of 345 reviews
Rating 2 - Terrible. 3 out of 345 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jin Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Elaine M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my room with the oceanview and balcony 💕
Stayed 2 nights in Oct 2024

10/10 Excellent

Donghyun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience with my stay in InterContinental Long Beach!
Stayed 6 nights in Oct 2024

10/10 Excellent

Tina

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort! Beautiful and well maintained. We just wish spa prices were comparable to other services in the area AND that the pool was open later.
Stayed 5 nights in Sep 2024

10/10 Excellent

John Ki Ho

Stayed 3 nights in Jul 2024

10/10 Excellent

Tommy, San Jose

Liked: Cleanliness, staff & service, amenities
Verry good
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew, Bradenton

Stayed 2 nights in Apr 2024

10/10 Excellent

Seungyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Nghia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly, and professional staffs.
Stayed 6 nights in May 2024

10/10 Excellent

David

Stayed 3 nights in Mar 2024

8/10 Good

Chi Thanh

Liked: Cleanliness, staff & service
Outdated 4* resort in Phu Quoc
The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Stayed 2 nights in Feb 2024

10/10 Excellent

Hyunseo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff
Stayed 3 nights in Jan 2024

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lots of helpful staff yet they can’t seem to execute timely food and drink service. Possibly overwhelmed because of holiday guests numbers.
Stayed 5 nights in Dec 2023

10/10 Excellent

Masahiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Vicky

Stayed 2 nights in Dec 2023

10/10 Excellent

Youngdo, Vancouver

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Mayslanding

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for VACATION, very good breakfast
Stayed 4 nights in Dec 2023

8/10 Good

Long

Stayed 2 nights in Nov 2023

8/10 Good

Long

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels has brought me the new experiences about hospitality, staffs, foods, almost everything you need for your vacation with the highest quality.
Stayed 2 nights in Nov 2023

10/10 Excellent

CHIN BIU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
Stayed 7 nights in Nov 2023

10/10 Excellent

Lachlan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing atmosphere and staff, best resort on Phu quoc.
Stayed 1 night in Oct 2023