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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, sun loungers
Lobby
Free daily full breakfast
Lobby
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
$174
$152 nightly
$174 total
Total with taxes and fees
Mar 25 - Mar 26

Explore the area

View in a map
12545 W Bell Road, Surprise, AZ, 85374
  • Place, Centennial Friendship Park
    ‪2 min walk‬
  • Place, Destiny Springs Healthcare
    ‪17 min walk‬
  • Place, State Farm Stadium
    ‪16 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪40 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(103 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.2 out of 10
Wonderful
(113 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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Comfort Inn & Suites Surprise Near Sun City West
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  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,008 reviews
$156 nightly
The price is $179
Mar 22 - Mar 23
Total with taxes and fees
Comfort Inn & Suites Surprise Near Sun City West

About the neighborhood

Surprise

Located in Surprise (Surprise Original Townsite), Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of Surprise Stadium and Uptown Alley. .This hotel is 6.3 mi (10.2 km) from Peoria Sports Complex and 6.5 mi (10.4 km) from Arizona Broadway Theatre.

What's nearby

  • Centennial Friendship Park - 2 min walk - 0.1 miles
  • Destiny Springs Healthcare - 17 min walk - 0.9 miles
  • Peoria Sports Complex - 9 min drive - 6.8 miles
  • State Farm Stadium - 16 min drive - 11.9 miles
  • Camelback Ranch - 17 min drive - 12.1 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Circle K - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 individually furnished guestrooms, featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Surprise? This hotel has 2906 square feet (270 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference center (2,906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1018 reviews
Rating 8 - Good. 237 out of 1018 reviews
Rating 6 - Okay. 129 out of 1018 reviews
Rating 4 - Poor. 41 out of 1018 reviews
Rating 2 - Terrible. 36 out of 1018 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Large room with 2 sinks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy, friendly staff. And good parking.
Stayed 2 nights in Nov 2025

8/10 Good

Douglas, Maple Ridge

Liked: Cleanliness, amenities, property conditions & facilities
Yes very good
Stayed 5 nights in Nov 2025

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Front desk staff was rude, other than that everything was great
Stayed 3 nights in Nov 2025

2/10 Terrible

Dora

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
Room. The pullout couch bed was completely broken, once we lifted the mattress it was black and had old molded food attached. It was so bad my son began to have breathing problems (room caused his asthma to flare very bad!) there were so many drug addicts just handing around the hotel outside. It was just a terrible experience
Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Friendly staff. Easy check-in and out.
Stayed 1 night in Nov 2025

6/10 Okay

Shelley

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was big enough, staff was nice, breakfast would be nicer if it opened on time and you were able to serve yourself vice waiting for someone to serve you. There was only one lady trying to take care of serving food, cleaning, and restocking in 2 different rooms. Pricey for amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel. very good staff
Stayed 2 nights in Nov 2025

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
Room was nice, day clerk was nice, night clerk didn’t give a damn and wifi access was none existent
Stayed 2 nights in Nov 2025

8/10 Good

Elfrida

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Nov 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
The room space and bed comfort was great
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Our stay here is always pleasant and the weekend breakfast is awesome.
Stayed 2 nights in Oct 2025

10/10 Excellent

linda

Stayed 1 night in Nov 2025

10/10 Excellent

Lakeshia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Tien

Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was polite and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. Room was clean, the bed comfortable and thr staff was very pleasant
Stayed 2 nights in Sep 2025

10/10 Excellent

barbara

Stayed 1 night in Nov 2025

10/10 Excellent

Nyesha

Stayed 2 nights in Oct 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest rooms I’ve ever been in even better than Las Vegas and my opinion my girlfriend loved it too
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful suit, a real ccoked breakfast not just serve fix yourself stuff
Stayed 2 nights in Oct 2025

10/10 Excellent

Misti

Traveled with family
Liked: Cleanliness, staff & service, amenities
Really enjoyed my 3 night stay. Very comfortable and enjoyed the hot breakfast. I will definitely stay again
Stayed 3 nights in Oct 2025

6/10 Okay

Nishantha

Disliked: Amenities
Hotel building is really old. Hallway carpets are so dirty, I was thinking my shoes would get dirty (seriously). Room layout for a one bedroom unit was strange. Overall, below average.
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025