We come to expect certain minimum standards in hotels, and those standard over the past 50 years have steadily increased.
We have all seen the "Old" signs, stating color TV's and phones in the rooms.
Well this hotel does not have coffee machines in the rooms. And to be completly fair, do not indicate that in there ad. We just have become more expectant over the years.
Similarly, they do have luggage carts, but alas when you go looking for an elevator, for the upper floors, again, no elevator.