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Extended Stay America Suites Phoenix Midtown

2.5 star property

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February 2025

Photo gallery for Extended Stay America Suites Phoenix Midtown

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Property amenity
Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 1 Bedroom, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
217 W Osborn Rd, Phoenix, AZ, 85013
  • Saint Joseph's Hospital and Medical Center
    8 min walk
  • Midtown Grille
    2 min walk
  • Osborn Rd - Central Ave Station
    5 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    13 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Suites Phoenix Biltmore

Pool
Breakfast included
Pet friendly
Parking included
3.2 out of 5, (1002)
The price is $111
per night
$125 total
includes taxes & fees
Jan 11 - Jan 12
Extended Stay America Suites Phoenix Biltmore

About the neighborhood

Phoenix

With a stay at Extended Stay America Suites Phoenix Midtown in Phoenix (Encanto), you'll be within a 10-minute drive of Phoenix Convention Center and Footprint Center. .This hotel is 11.8 mi (18.9 km) from Arizona State University and 12.3 mi (19.8 km) from State Farm Stadium.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 8 min walk
  • Heard Museum - 3 min drive
  • Phoenix Convention Center - 5 min drive
  • Footprint Center - 6 min drive
  • Chase Field - 6 min drive

Getting around

  • Osborn Rd - Central Ave Station - 5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬6 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Eribertos Mexican Food - ‬9 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬6 min walk

About this property

Extended Stay America Suites Phoenix Midtown

Phoenix hotel in Encanto with free breakfast and a 24-hour front desk
Extended Stay America Suites Phoenix Midtown offers 129 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 129 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Midtown Hotel Phoenix
Extended Stay America Midtown Phoenix
Extended Stay America Phoenix Midtown
Extended Stay Deluxe Phoenix - Midtown Hotel Phoenix
Extended Stay America Phoenix Midtown Hotel
Extended Stay America Midtown Hotel
Extended Stay America Midtown
Extended Stay America Phoenix Midtown
Extended Stay America Suites Phoenix Midtown Hotel
Extended Stay America Suites Phoenix Midtown Phoenix
Extended Stay America Suites Phoenix Midtown Hotel Phoenix

Extended Stay America Suites Phoenix Midtown Reviews

Reviews

5.6
Rating 10 - Excellent. 193 out of 1000 reviews" "
Rating 8 - Good. 176 out of 1000 reviews" "
Rating 6 - Okay. 161 out of 1000 reviews" "
Rating 4 - Poor. 160 out of 1000 reviews" "
Rating 2 - Terrible. 310 out of 1000 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Phoebe

Stayed 1 night in Sep 2024

2/10 Terrible

José francisco

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities are in poor condition.
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Alfonso

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given the keys for a room that was already occupied. Then, they assigned me to another room that was under repairs. The third room that was assigned to me was apparently ok but as we stayed there for a couple of hours, we noticed the presence of bugs and cockroaches. I checked out the same day at 8pm as I did not feel like staying there for another minute.
Stayed 1 night in Sep 2024

6/10 Okay

Yvonne, Brooklyn

Traveled with partner, Traveled with pets
Disliked: Amenities
I recently stayed at this hotel, and it was a very disappointing experience. There were no staff present at night, which made things difficult when issues arose. The linens were dirty, the floors were filthy, and to top it off, there were no light bulbs in the lamps. The dryers didn’t work either, as they had no heat. The elevators were unreliable, and to make matters worse, there was a fire alarm at 1 am. No staff were available to handle the situation, and the fire alarm panel had the key left inside, allowing anyone to deactivate it without proper checks. The only bright spot in my stay was Ms. Sofia, the housekeeper. Despite the language barrier, she was incredibly sweet and helpful. God bless her, she truly deserves better than working in a place like this.
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested accessible and they didn't provide it. My reservation saod accessible. Once i got to the room, there were cups and the keys from the previous guest on the desk. So, i decided to leave since they couldnt take a shower.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was supposed to be non smoking it smelled horribly like cigar and there was cigarettes on the floor. It was old super outdated. It looks like they use this place for refugees. Lots of people outside drinking and smoking weed. Very loud throughout the night. People screaming and running in the halls slamming doors. Did not feel safe in or out of the facility. Lots of sketchy people I’m sure I witnessed a drug deal in the room next to us. Never again!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Reggie

Stayed 1 night in Sep 2024

4/10 Poor

Joseph

Stayed 1 night in Sep 2024

2/10 Terrible

Yamileth

Stayed 2 nights in Aug 2024

10/10 Excellent

alyssa

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Loud neighbor arguing
Stayed 1 night in Sep 2024

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
E
Stayed 2 nights in Sep 2024

8/10 Good

Alondra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are not very friendly, and the facility overall needs a lot of improvement. The entire building is very outdated, there wasn't anyone cleaning the common areas at all during the weekend. One of the rooms we reserved had not been cleaned prior to check in and had a roach infestation. There were needles, socks, roach carcasses. There was no one to complain to at the front desk when we noticed, so we had to contact Hotels.com, and they also were not able to contact the hotel. Overall, did I sleep well? Yes. Was the area safe and did I feel safe with my family? Yes. But I've definitely been to cleaner hotels with better staffing, and that actually had the breakfast they claimed to have.
Stayed 3 nights in Aug 2024

2/10 Terrible

veronica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found BUG BED AND ROACHES everywhere in my room also a siringe under bed, I pay for two queens and they give just one bed room. No one in lobby after 10 pm til 7 am NO CONTINENTAL BREAKFAST but they charge $$$ like if they serve it Lobby SUPER MEGA DIRTY!!!! NOT SAFE AREA TERRIBLE EXPERIENCE!!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Joanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stays are usually a good hotel. Not this one. Cockroaches and other bugs all over the place. Called the front desk numerous times and went down there to ask for sheets for the pullout and nobody ever answered the phone/came to the front desk. Even tho they advertise 24hr staff. Advertised pick up and go breakfast and there was nothing. This place was scary outside and inside. 2 Barking dogs in 2 different rooms. I can go on and on. Avoid this place like the plague!
Stayed 1 night in Aug 2024

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Jul 2024

8/10 Good

Phoebe

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, terrible hotel
There were so many roaches. I'm going to upload a video about it. Even after talking to the front desk, and they said that they would spray the room, there were still roaches. And the room was not cleaned by room service. Check in was really bad too. The girl at the front desk was so unattentive, she barely said a few words, and then she gave us a room that wasn't cleaned and belong to somebody else. After we went to get a new room she left us waiting for 10 minutes. Please check the pictures that I've uploaded there's also a video available. Also there were false fire alarms that went off during the middle of the night, woke everybody up. Also loud dogs. One of the worst motels I've ever stayed at.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Believe the reviews! Consumer beware.
Where do I even begin. Was trying to find a “deal” and was definitely reminded of the saying, “you get what you paid for.” Don’t stay here unless you can’t afford anywhere else. The pool, which is advertised on the app, was closed. Lots of random people just hanging around, EVERYWHERE. It smells awful inside. The room was no better. There was a half used block of cheese in the fridge. Weird stains on the lamps shades. Bugs in one of the lights. The bed, if you can even call it that, had one of the worst mattresses I’ve ever slept on. We had to request to be put in a different room because we were right next to an exit and the door kept slamming all night long. Most of the time we walked by the front desk there was no one there. We did get placed in a different room after our complaints, and it was better, but not by much. Avoid the headache. This is not it. Don’t be tempted by the price or by the location. I hope someone finds this helpful.
The block of cheese left in the fridge by someone else. Quesadillas anyone?
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Believe the reviews! Consumer beware.
Where do I even begin. Was trying to find a “deal” and was definitely reminded of the saying, “you get what you paid for.” Don’t stay here unless you can’t afford anywhere else. The pool, which is advertised on the app, was closed. Lots of random people just hanging around, EVERYWHERE. It smells awful inside. The room was no better. There was a half used block of cheese in the fridge. Weird stains on the lamps shades. Bugs in one of the lights. The bed, if you can even call it that, had one of the worst mattresses I’ve ever slept on. We had to request to be put in a different room because we were right next to an exit and the door kept slamming all night long. Most of the time we walked by the front desk there was no one there. We did get placed in a different room after our complaints, and it was better, but not by much. Avoid the headache. This is not it. Don’t be tempted by the price or by the location. I hope someone finds this helpful.
The block of cheese left in the fridge by someone else. Quesadillas anyone?
Stayed 3 nights in Jul 2024

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty hotel
The room wasn't ready when we got in it. It was full of trash aluminum foil, the room also had roaches and smelled really nasty.
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It takes me 15 minutes to be attended. Stairs, reception, and outside not clean
Stayed 1 night in Jul 2024