Staff were great, though not a lot of recommendations though, of things to do etc at front desk. Only used shuttle once, the driver was having a very bad day and was pretty vocal about it, a bit uncomfortable. The pull out couch was 1000% metal springs, the entire thing, I think it was maybe original to the hotel, definitely needs to be replaced. Breakfast was AMAZING, happy hour was great too, restaurant food was also excellent! Pool was super clean, not too busy and great music! I would come back, if I could be guaranteed the mattress on the pullout couch was new!