6/10 Okay
Brad Z.
Nov 17, 2024
Liked: Cleanliness
Mixed
There was some confusion with our resevation and the unit was not ready when we arrived. Dianna made arrangements for us to stay at a local hotel until the unit was cleaned. When we arrived the next day, the cleaning person was still there so we had to wait another houe for her to finish. Once in the unit, there were a number of issues that prented themselves. 1. We were short 3 pillow cases for the bedrooms. 2. there was only 1 spare roll of toilet paper for both bathrooms. 3. We were unable to get the TV's in the bedrooms to connect so one the TV in the living room was usable. On the 1st morning, the Kurig coffee maker would not operate so we had to run to the nearest Starbucks to purchase the four cups of coffee needed for our group. Dianna was responsive to these issues and ordered pillow cases and a new coffee maker that were delivered by late afternoon. We never were able to get the bedroom TV's to operate properly. Directions should probably be provided for every TV in the unit. The tub in the guest bathroom had a substantial leak at the floor line which we had to towell up after each use. I reported this to Dianna and she was going to have it looked at after we checked out. One other issue that we had was very poor lighting in the bedrooms and living room. There was no good place to read in these areas. Additional lighting would be helpful for future renters. This is a very nice unit in a nice location and was clean once we finally checked in. Brad Z.
Brad Z.
Stayed 6 nights in Oct 2024