Ocotillo Apartments & Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocotillo Apartments & Hotel

Front of property
Outdoor pool
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Reception

Reviews

4.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included
  • Business services
    Business services

Explore the area

Map
1711 W Bell Road, Phoenix, AZ, 85023
  • Cave Creek Golf Course
    3 min drive
  • University of Phoenix-Northwest Learning Center
    3 min drive
  • HonorHealth Deer Valley Medical Center
    6 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    10 min drive

Room options

Basic Double Room

  • Sleeps 4
  • 2 Double Beds

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Phoenix

With a stay at Ocotillo Apartments & Hotel in Phoenix (Deer Valley), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 10.2 mi (16.4 km) from Kierland Commons and 10.8 mi (17.4 km) from Mayo Clinic Hospital.

What's nearby

  • Cave Creek Golf Course - 3 min drive - 1.7 miles
  • University of Phoenix-Northwest Learning Center - 3 min drive - 2.0 miles
  • Happy Valley Towne Centre - 8 min drive - 6.2 miles
  • Reach 11 Sports Complex - 9 min drive - 6.4 miles
  • Six Flags Hurricane Harbor Phoenix - 11 min drive - 7.9 miles

Getting around

  • 19th Avenue/ Dunlap Station - 9 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Manuel's Mexican Food - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Carouns Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Ocotillo Apartments & Hotel

Suburban Phoenix hotel in Deer Valley with free parking
Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 154 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and complimentary use of a nearby fitness facility.
Featured amenities include a business center and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Pool

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 20.00 for check-in between 10:00 PM and 7:00 AM
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Reviews

4.8
Rating 10 - Excellent. 151 out of 1007 reviews" "
Rating 8 - Good. 126 out of 1007 reviews" "
Rating 6 - Okay. 117 out of 1007 reviews" "
Rating 4 - Poor. 135 out of 1007 reviews" "
Rating 2 - Terrible. 478 out of 1007 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

5.4/10

Amenities

4.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Norma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room look really old. It look like it was freshly painted, but roaches crawled out halfway during my stay.
Stayed 1 night in Aug 2024

6/10 Okay

Renee

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Flexible room change. But dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mayra

Liked: Property conditions & facilities
It was nice and quiet, gated area.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel that has a gated parking area
Stayed 1 night in Aug 2024

6/10 Okay

Marry ann

Stayed 3 nights in Jul 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Akil

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The frontdesk rep. (female) was very professional. The male (supervisor) whom I have never met acted as if he either was hav>ng a very bad day or he was a devil worshipper. The room was very clean and the cleaning staff was excellent. The surrounding area seems to be plagued with drug dealers, addicts, a homeless crowd, and all associated lroblems including the hotel grounds resembling a concentration camp assumably for security and control.
Stayed 8 nights in Jul 2024

2/10 Terrible

Tina

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Navil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't believe it.
They came in while we were in there and something fell out of the cleaning lady's pocket and broke. It looked like a weed pipe or something like that but she looks up like I had done something. Then simply walked away. The guy that was with her looked like she was on drugs.
Stayed 1 night in Jul 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are small on the 3rd floor
Stayed 2 nights in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a upgrade from what was then called victory! It's clean and regardless of the neighborhood it's secured
Stayed 2 nights in Jun 2024

6/10 Okay

Tina

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Bennettsville

Stayed 1 night in Jul 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 5 nights in Jul 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Corrupt staff
After unfortunate events i was kicked out with my family and pets in the middle of the day in the heat. They threw my belongings outside to be rummaged through. And the next day i had a package to be delivered which i was given the confirmation of delivery and they stole it and said they don't have it and don't receive Packages there which I've been getting Packages there for months so they lied. And some my mail
Stayed 1 night in Jul 2024

6/10 Okay

Tina

Stayed 1 night in Jul 2024

10/10 Excellent

April

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
Clean and front desk is great ! I do like a Softer bed . not complaining it's good bed ,just firm. and at a decent price. Hotels. com gave me lowest price plus 20%discount off..
Stayed 1 night in Jul 2024