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Ocotillo Apartments & Hotel

2.0 star property

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Photo gallery for Ocotillo Apartments & Hotel

Reception
Lobby
Exterior
Front of property
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$51
$45 nightly
$51 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
1711 W Bell Road, Phoenix, AZ, 85023
  • Place, University of Phoenix-Northwest Learning Center
    ‪3 min drive‬
  • Place, Cave Creek Golf Course
    ‪3 min drive‬
  • Place, Grand Canyon University
    ‪13 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Queen Bed

Basic Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Basic Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception
Extend-a-Suites Phoenix
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
3.1 out of 5, 1,203 reviews
$71 nightly
The price is $81
Mar 2 - Mar 3
Total with taxes and fees
Extend-a-Suites Phoenix

About the neighborhood

Phoenix

With a stay at Ocotillo Apartments & Hotel in Phoenix (North Phoenix), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This hotel is 10.8 mi (17.4 km) from Mayo Clinic Hospital and 16.8 mi (27 km) from Westgate Entertainment District.

What's nearby

  • University of Phoenix-Northwest Learning Center - 3 min drive - 2.4 miles
  • Cave Creek Golf Course - 3 min drive - 1.7 miles
  • Grand Canyon University - 13 min drive - 11.0 miles
  • Phoenix Convention Center - 17 min drive - 17.0 miles
  • Arizona State University - 27 min drive - 28.9 miles

Getting around

  • Northern Ave / 19th Ave Station - 15 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 28 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Circle K - ‬3 min drive

About this property

Ocotillo Apartments & Hotel

Ocotillo Apartments & Hotel offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. This Phoenix hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 154 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Featured amenities include a business center and express check-out. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Victory Inn Phoenix North
Victory Phoenix North
a Victory Inn & Suites Phoenix North Hotel Phoenix
a Victory Inn And Suites Phoenix North
Victory Inn
Ocotillo Apartments &
Ocotillo Apartments & Hotel Hotel
A Victory Inn Suites Phoenix North
Ocotillo Apartments & Hotel Phoenix
Ocotillo Apartments & Hotel Hotel Phoenix

Ocotillo Apartments & Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 216 out of 1014 reviews
Rating 8 - Good. 137 out of 1014 reviews
Rating 6 - Okay. 129 out of 1014 reviews
Rating 4 - Poor. 116 out of 1014 reviews
Rating 2 - Terrible. 416 out of 1014 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amit

Stayed 1 night in Nov 2025

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities, room comfort
Check-in window was from 3P-5P ONLY. No WFI, Smoking all kinds of stuff near my room. All the smoke and smell came directly in my room. Security was a few feet away did nothing about it. Booked 4 nights, left early the 1st morning. Could not take it.
Stayed 4 nights in Nov 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is horrible. Asked for cash deposit. I was in this room maybe 30 min. Forgot to grab cash deposit do on sunday afternoon I went back for it they don't answer the phone so I showed up. She said she couldn't give me my cash deposit back after 24hrs. She stole basically. A Ghetto criminal quagmire. The lady at front desk was just as nasty looking as her attitude. Do not stay here.
Stayed 1 night in Nov 2025

8/10 Good

Miriam

Stayed 2 nights in Nov 2025

2/10 Terrible

Tania

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off this is my second time booking with them. They rented the room from under us and kicked us out and refused to rent a room to us they made us leave. Second time they kicked us out because they said we have four dogs and I have two ESA's we even told them they can come in the room to see and she said no and told me she ain't renting to us and we had to be out of the room by 11 they even kept our deposit. The room was half clean when we got there. The windows had no screens in them so we couldn't open the windows. The towel rack fell off the wall when we tried to hang out towels up so we put it on the shelf and I brought a door hanger where we hung our towels on. She literally told my husband she just doesn't want us to stay there even though we did nothing to anybody there. They only had one working washing machine and two working dryers. The pool wasn't operable almost the whole two weeks we stayed there.
Stayed 1 night in Nov 2025

6/10 Okay

Clayton

Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Valentina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy and nice stuff
Stayed 1 night in Nov 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yea very profesionals
Stayed 1 night in Nov 2025

6/10 Okay

adriel

Stayed 1 night in Nov 2025

2/10 Terrible

Alla

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
VERY VERY NOIZY, People outside yelled, laughed to 3 am. Bed and pillow are terrible, like a rock.
Stayed 1 night in Nov 2025

2/10 Terrible

Nikolay

Disliked: Cleanliness, amenities, property conditions & facilities
Check in from outside. Kid had no idea how to check in and was requesting $50 deposit
Stayed 1 night in Nov 2025

6/10 Okay

Dale

Business traveler
Disliked: Staff & service
Decent place if I needed to stay somewhere in Phoenix for cheap. I would think about staying there again. Keep in mind that they want a cash deposit. Air conditioner is effective, I only question the last time they changed the filter. For the price I have to admit the place was very clean and had a nice smell.
Stayed 1 night in Nov 2025

2/10 Terrible

Vegaly

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not
Stayed 1 night in Nov 2025

6/10 Okay

Eventz R

Liked: Amenities, property conditions & facilities
A not broken Tv and microwave especially if someone is paying for more than two days and communication between hotel and the website so I don’t have to be distracted or disturbed by staff. And not to charge me for a dirty towel because that’s what they were provided for it’s to be used and they can be washed. Charging customers for stuff that’s not ripped off or broken is not nice at all
Stayed 1 night in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

2/10 Terrible

Vegaly

Stayed 1 night in Nov 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Staff & service, amenities
Locks,beds,are busted. AC unit need a bad cleaning. pool was down .only 1 of the 3 washing machines worked .broken bikes out front. And all in all bad service from staff
Stayed 3 nights in Oct 2025

8/10 Good

Eventz R

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice and clean property as well but need a tv and better microwave
Stayed 2 nights in Oct 2025

10/10 Excellent

Athir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly front desk and Barba she is the best
Stayed 1 night in Oct 2025

2/10 Terrible

Carlo, Phoenix

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt answer phones during posted hourse, we could not check in or get a refund. What a scam.
Stayed 1 night in Oct 2025

2/10 Terrible

Rob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never stayed. I never checked in.
Stayed 1 night in Oct 2025

2/10 Terrible

Tim

Traveled with partner
Staff is way un helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Destiny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got bite on my back and woke up to bed bugs in my bed disgusting place
Stayed 3 nights in Oct 2025

6/10 Okay

Melvin

Stayed 7 nights in Sep 2025

10/10 Excellent

Tina

Stayed 3 nights in Sep 2025