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Okay Boutique Hotel

4.0 star property

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Reception
Minibar, in-room safe, individually decorated, individually furnished
Reception
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
House # 174, street 19Z, Sangkat Chey Chumnas, Khan Daun Pen, Phnom Penh, 12206
  • Royal Palace
    ‪2 min walk‬
  • National Museum of Cambodia
    ‪5 min walk‬
  • Riverside
    ‪7 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪31 min drive‬

Room options

View all photos for Okay Suite

Minibar, in-room safe, individually decorated, individually furnished

Okay Suite

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Premier Twin Room

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Premier Double Room

Minibar, in-room safe, individually decorated, individually furnished

Premier Double Room

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Deluxe with 4-Adult Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Deluxe with 4-Adult Beds

  • 431 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • 387 sq ft
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Lobby

Sokha Phnom Penh Hotel

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.2 out of 5, Very Good, (180)
The price is $138
per night
$162 total
includes taxes & fees
Mar 2 - Mar 3
Sokha Phnom Penh Hotel

About the neighborhood

Phnom Penh

With a stay at Okay Boutique Hotel, you'll be centrally located in Phnom Penh, steps from Royal Palace and 7 minutes by foot from Riverside. .This spa hotel is 0.7 mi (1.2 km) from Central Market and 1.4 mi (2.3 km) from NagaWorld Casino.

What's nearby

  • Royal Palace - 2 min walk
  • National Museum of Cambodia - 5 min walk
  • Central Market - 14 min walk
  • Phnom Penh Night Market - 17 min walk
  • NagaWorld Casino - 2 min drive

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Phnom Penh Intl. Airport (PNH) - 31 min drive

Restaurants

  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬4 min walk
  • ‪Le Deli Bistro Gourmet - ‬5 min walk
  • ‪Cocina Cartel - ‬3 min walk
  • ‪La Dolce Vita - ‬5 min walk

About this property

Okay Boutique Hotel

Hotel with a full-service spa, steps from Royal Palace
Okay Boutique Hotel offers 93 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Okay Spa. Services include Thai massages, facials, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 93 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and supervised childcare.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Okay Boutique Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (USD 5 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 5 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 15 floors
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 10
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle
  • Self parking fee: USD 5 per day
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Okay Boutique Hotel Phnom Penh
Okay Boutique Hotel
Okay Boutique Phnom Penh
Okay Boutique
Okay Boutique Hotel Hotel
Okay Boutique Hotel Phnom Penh
Okay Boutique Hotel Hotel Phnom Penh

Okay Boutique Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 267 out of 623 reviews
Rating 8 - Good. 246 out of 623 reviews
Rating 6 - Okay. 67 out of 623 reviews
Rating 4 - Poor. 28 out of 623 reviews
Rating 2 - Terrible. 15 out of 623 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Great hotel. Had the unfortunate incident where hotel staff allowed a group of young men to play their boom box at the pool and later at the pool side restaurant. Very unfortunate as it put a damper on an otherwise wonderful time. Shame on you management!
Stayed 3 nights in Jan 2024

8/10 Good

Michael O

The only negative were slow elevators. The roof top restaurant and pool were superb.
Stayed 4 nights in Jan 2024

6/10 Okay

Hironori

Traveled with family
Stayed 2 nights in Dec 2023

4/10 Poor

Mark

Traveled with group
Disliked: Property conditions & facilities
A fire risk hotel.
This hotel may look lovely, Now just think if there was a fire. No fire alarm system in this hotel, So no smoke detectors anywhere in this hotel, No fire sprinkler system anywhere in this hotel. No red break glass to raise the alarm of a fire in this hotel. No thing was a single fire extinguisher on each level of this 14 floor building. Room, lobby and hallways are full of wood and clutter. Now, Just think before booking. If, god forbid, there was a fire how would you escape? With no audible fire alarm system and the hotel is narrow and tall. Not even a fire escape plan in any room. This dated hotel is in despirate need of a safety review and is not in good condition anymore. Just look at any photos of this place. Nothing to protect life in the event of a fire. People will give this place 8/10 or 10/10 but they have not taken the safety into account. If you have no problem staying in accommodation without fire safety, then go ahead and book. And download the pass app for cheaper taxis. Breakfast is very poor as its all mix and match. Better off eating out. Ive stayed in some real bad places and never left a review but this place is the worst so far.
Stayed 3 nights in Nov 2023

8/10 Good

Karen, Fair Oaks

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here for years but this is my first trip back since Covid. The place is the same but the neighborhood has changed a bit.
Stayed 1 night in Oct 2023

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Phrixos

Stayed 1 night in Oct 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phnom Pehn stay.
Very comfortable double room with small balcony. Beautiful foyer, with very ornate furnishings. Staff very welcoming. Great location, across road from school, close to many food outlets, bars & shops. All around very nice, no complaints.
Stayed 2 nights in Jul 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday. In Cambodia
Hotel was in a good location. Nice clean rooms. Tho only problem I had was that there was no hot water they moved me from my first room to another room on a different. Floor but it was still the same no hot water. Was told to leave it running for 10 minuets. But it was to no avail. But apart from that it’s a great hotel. Would stay there again.
Stayed 14 nights in Jun 2023

10/10 Excellent

Dany

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was beautiful and right in the heart of the city.
Stayed 1 night in May 2023

2/10 Terrible

Samantha

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
Hotel was average for the price, nice pool and views but could have been cleaner and I was prepared to give a half decent review. However, the issue came when money was stolen from our room. The attitude of the staff was disgusting, suggesting we had spent the money ourselves, and refusing to call the police because they "didn't know the number". We were allowed to see security footage... At approximately 5 times real time, this would have taken hours. It felt like the staff were laughing at us rather than showing any sympathy and I felt totally unsafe that the room could be accessed like that as I was travelling alone for the start of my stay. All staff we spoke too kept repeating the line "this has never happened before" which makes me in pretty sure that is not the case.
Stayed 4 nights in Mar 2023

8/10 Good

Ayra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location as it is close to the riverside and palace. Kind and helpful staff. Breakfast buffet had many options and our kids loved it. Reasonably priced. Unfortunately the pool caused most of us to get very itchy. We would stay there again if we don’t plan on swimming.
Stayed 2 nights in Mar 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with nice rooms. The woodwork everywhere in the hotel is amazing. Ask for a room on the 6th floor or higher for better light. My only complaint was the air condition blew cold air directly on the beds instead of an indirect flow.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the traditional woodwork everywhere. The rooftaop bar and pool were lovely. The breakfast area above the pool was beautiful.
Stayed 3 nights in Mar 2020

8/10 Good

Bernard

Liked: Room comfort
Disliked: Staff & service
Water pressure on the high floor is low, breakfast is a bit too oily for me personally. Otherwise the place is good for its value.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Okay hotel is an older hotel that features Khmer woodwork and carvings throughout. Our 1st room was spacious with a great view of the Palace. Unfortunately, we were woken up at 1:00 AM by a loud screeching noise from the wall mounted air conditioner and a large pool of water on the floor underneath it. Staff promptly changed our room to a comparable room. Pool is small and loungers get occupied quickly. Temperature is great! Towels at the pool and rooms are thin and have seen better days. When they say slippers, they mean rubber flip flops, not house slippers. Breakfast is okay. Coffee could be better. Best thing is the staff and the central location close to all the tourist sites.
Stayed 3 nights in Feb 2020

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a respite from the city
Staying at the hotel is like living in a jewellery box, all the ornate gleaming wood and old world charm. The rooftop pool is a wonderful respite from the business of the city but it is difficult to get a space. Some reception staff were quite brusque at times and there seemed to be a sense of inflexibility and that they didn’t enjoy their job. Apart from that, the hotel was lovely.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sewer smell in bathroom, yucky towels were like rags, sink backed up every time we used it, and no response to our request to fix it. Bathroom was untidy. Garbage in street across from hotel was piled up and picked through and left an awful smell. We saw several other hotels in area that were much nicer. Expedia - how could you have a 4-star rating ?
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
The location is probably the best thing about this place. Everything else was a huge disappointment for me. First of all, my questions in e-mails were never answered prior to my arrival. I arrived at 9pm to check-in, tired after a long day and I was told that I had to wait 15 min because my room wasn't ready. At 9pm!! I said this is unacceptable as checking in opens at 2pm. I got some lame excuse but I insisted that I needed my room. The lady said OK, I could go soon. As I finally entered the room, a handful of mosquitoes surrounded me and got 5 bits in about 3 minutes. I went down to reception to complain. Instead of offering a different room, maintenance arrived with a Raid! spray and sprayed my room full so I had to leave for a while. When I finally got into bed, I noticed that one of the pillows had patches on. I checked the others that had short, black hair on them. I was shocked but too tired to go down again to complain. Let's not forget that it's coronavirus period and it's highly likely that I was given a bed with dirty bedsheet!!! I just threw all the pillows on the floor, got my towel under my head and had a broken night's sleep. I complained in the morning and instead of an explanation, they thanked me for my concerns. The mosquitoes stayed for the whole time, bothering and biting me while trying to sleep. Adding to that, the reception had zero control over noisy, drunk guests returning in the middle of the night that kept me awake between 1-2am.Not recommended.
Stayed 3 nights in Feb 2020

8/10 Good

PF, Kobe, Japan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was great except the air conditioner in my room wasn’t good and really noisy.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Food is good especially the banana bread. However, breakfast was always served late. Breakfast starts at 6:30 am but when I went there at 6:30, no food ready ...they were just starting putting the food and sweeping the floor and arranging the tables. If it is 6:30, food must be ready because other customers go out early. The personnel should at least give a SMILE to the customers. They were too serious.
Stayed 4 nights in Feb 2020

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Location and quite , close to the Palace, Roof Pool / bar very nice, good view. Our room: plenty of Space. I would stay there next time too.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is wonderful with a view of the Royal Palace. Always use Grab or PassApp don’t use the TukTuks in front of the hotel. They charge twice or three times the price.
Stayed 5 nights in Feb 2020

10/10 Excellent

Zarak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zarak
Staffs are very friendly. Breakfast was amazing.
Stayed 6 nights in Feb 2020

8/10 Good

Pawel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding is a bit dirty on the streets but close to Palace
Stayed 2 nights in Jan 2020