2/10 Terrible
Chan, Prairieville, LA
Feb 14, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PAID AND DID NOT STAY — HOTEL WAS DISGUSTING!
Arrived at property and noticed there weren’t many vehicles, but people hanging out in parking lot — pool was the color of swamp water and looked similar to the swamps in Louisiana — the person working desk walked us to our room and before we walked through hallway doorway to where the guest rooms are, it smelled terrible— when the room was shown to us, it was “creepy”— one bed had a quilt on it, did not match other bed and looked as if someone was living in the room and had decorated (tried to) with the little bit of belongings they had — pictures on wall were not what you’d see in a “hotel” and the miscellaneous “decor” around the room was not hotel “decor” — left hotel, went and looked later that night to check out the area — more individuals were in the parking lot— my son and I watched a drug deal— and that’s when we LEFT! I had to pay for this reservation and because the time of year and a lot of people in town for competition my son was in, most hotels were booked — FINALLY found somewhere else to stay — was late and had my 16 year old and 9 month old with me! ALWAYS READ EVERY REVIEW BEFORE BOOKING — have pictures that I took; NOTHING like pictures posted online. I SHOULD HAVE RECEIVED A FULL REFUND FOR THIS BOOKING!!!! DISGUSTING (polite way to describe this place) AND VERY SKETCHY
Chan
Stayed 1 night in Apr 2013
