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Grand Jatra Hotel Pekanbaru

4.5 out of 5.0
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru, Riau 1-844-700-1007
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Parking
Wifi
Business
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Smoke Free
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Room type Options Nightly price Book
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Grand Executive Suite
Room with view
646 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
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Grand Junior Suite
Room with view
592 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Suite
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Grand Deluxe Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Grand Superior Room
269 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
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Executive Suite
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants and 2 outdoor pools

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

A stay at Grand Jatra Hotel Pekanbaru places you in the heart of Pekanbaru, steps from Pekan Baru Mall and 12 minutes by foot from Great Mosque of An-Nur. This family-friendly hotel is 1.9 mi (3 km) from Riau University and 2.8 mi (4.5 km) from Ciputra Seraya Mall.

Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Enjoy Asian cuisine at Bellagio Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

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Grand Jatra Hotel Pekanbaru

Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru, Riau 28116

Hotel Amenities

Hotel Amenities

Grand Jatra Hotel Pekanbaru features a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Jatra Hotel Pekanbaru is a smoke-free property.

  • Number of outdoor pools - 2
  • Elevator
  • Elevator door width (inches) - 79
  • Fitness facilities
  • Number of bars/lounges - 2
  • Elevator door width (centimeters) - 200
  • Full-service spa
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Business center
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (free)
  • Smoke-free property
  • Computer station
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 1
  • Luggage storage
  • Wheelchair accessible – no
  • Hair salon
  • Number of restaurants - 3
  • Concierge services
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 200
  • Accessible airport shuttle
  • Number of floors - 9
  • Wedding services
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, hair dryers, and toothbrushes and toothpaste. This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • In-room massage available
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • No housekeeping
  • Number of beds 1
  • Free tea bags/instant coffee
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available

Where to Eat

Bellagio Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine.

Enoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Mezzanine Lounge and Bar - Onsite lobby lounge.

Asian Barbecue - This restaurant specializes in barbecue and is located by the pool. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 17

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 1

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 3

Debit cards

Fees

Optional extras

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Jatra
  • Grand Jatra Hotel
  • Grand Jatra Hotel Pekanbaru
  • Grand Jatra Pekanbaru
  • Hotel Jatra
  • Jatra Hotel
  • Jatra Pekanbaru Pekanbaru
  • Grand Jatra Hotel Pekanbaru Hotel
  • Grand Jatra Hotel Pekanbaru Pekanbaru
  • Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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