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Mercure Pau Palais Sports

4.0 star property

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December 2024
January 2025

Photo gallery for Mercure Pau Palais Sports

Exterior
Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk
Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; French cuisine
Breakfast, lunch, dinner served; French cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
106 Avenue De L Europe, Pau, Pyrenees Atlantiques, 64000
  • Casino Tranchant Pau
    8 min walk
  • Palais de Sports de Pau
    15 min walk
  • Zenith de Pau
    16 min walk
  • Pau (PUF-Pau - Pyrenees)
    12 min drive

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Privilege, Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Kyriad Prestige Pau - Zenith - Palais Des Sports
Pet friendly
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (604)
The price is $65
per night
$76 total
includes taxes & fees
Dec 6 - Dec 7
Kyriad Prestige Pau - Zenith - Palais Des Sports

About the neighborhood

Pau

Located in Pau (Pau Nord), Mercure Pau Palais Sports is within a 15-minute walk of Casino Tranchant Pau and Palais de Sports de Pau. .This hotel is 0.9 mi (1.5 km) from Zenith de Pau and 1.3 mi (2 km) from Hippodrome de Pau.

What's nearby

  • Palais de Sports de Pau - 15 min walk - 0.8 miles
  • Zenith de Pau - 16 min walk - 0.9 miles
  • Hippodrome de Pau - 3 min drive - 1.3 miles
  • Château de Pau National Museum - 9 min drive - 3.6 miles
  • Boulevard des Pyrenees - 9 min drive - 4.0 miles

Getting around

  • Artix Station - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 12 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min drive
  • ‪Quick - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Au Bureau Pau Université - ‬4 min drive

About this property

Mercure Pau Palais Sports

Pau hotel in Pau Nord with a fitness center and a seasonal outdoor pool
Mercure Pau Palais Sports offers 84 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pau hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 84 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy French cuisine at La Basse Cour, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Pau? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Basse Cour - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18.60 for adults and EUR 18.60 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Basse Cour

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s restaurant will be closed for lunch service on Sundays.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 18.60 for adults and EUR 18.60 for children
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Palais Hotel Pau Sports
Mercure Pau Palais Sports
Mercure Pau Palais Sports Hotel
Mercure Palais Sports Hotel
Mercure Palais Sports
Mercure Pau Palais Sports Pau
Mercure Pau Palais Sports Hotel
Mercure Pau Palais Sports Hotel Pau

Mercure Pau Palais Sports Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 151 reviews" "
Rating 8 - Good. 52 out of 151 reviews" "
Rating 6 - Okay. 12 out of 151 reviews" "
Rating 4 - Poor. 3 out of 151 reviews" "
Rating 2 - Terrible. 4 out of 151 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jane, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
Stayed 3 nights in Apr 2024

8/10 Good

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at this property, it was easy to find, and a pleasant modern-looking hotel. Nice welcome from the male receptionist and quickly shown to our room, which smelled fresh, looked clean and had brilliant white bedding. Comfortable bed, The hotel has an excellent restaurant and we enjoyed 3 delicious food courses. Cannot fault this hotel, for price or comfort. Excellent American hot breakfast. Highly recommended
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

2/10 Terrible

dean

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Poor staff understaffed no chef turned up as well So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
Stayed 1 night in Jul 2023

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for Pau Horse Trials
Great hotel and staff - chosen for the proximity of Pau Horse Trials.
Stayed 3 nights in Oct 2021

8/10 Good

Paul

Stayed 3 nights in Aug 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service
Unclean in COVID pandemic, we left the hotel.
Our short stay at the hotel was disastrous. The hotel lobby/restaurant area is fine & stylish, but we encountered real problems in the rooms. The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth. We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased. We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables. We complained again & asked for another room. Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem. The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”. We were offered free breakfast, but declined & asked for a refund. We ended up having to leave the hotel & find new accommodation. This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked. The refund was gained ok, but overall the cleanliness & response was shambolic.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice atmosphere but not outstanding
Nice rooms but not too spacious. Very noisy as close to main road and there is heavy traffic all night. Fire alarm went off every morning around 7am. Nice outside area with a small pool. Slightly overpriced for what it is.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel but lacking charm
typical of the Mercure chain. Straight forward, nice staff but a bit of a queue at check in. Location is fine if you must stay in the area but there are nicer hotels around.
Stayed 2 nights in Feb 2020

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ian bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great stay, nice and close to the airport. Friendly staff and good atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Business Trip
Comfortable and enjoyable stay at a very friendly hotel. Best I have stayed at in Pau.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Didn’t really have the opportunity to explore the property
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and ample space for the two of us. Breakfasts were good and dinner was excellent.
Stayed 2 nights in Sep 2019

6/10 Okay

Raymond

Liked: Cleanliness
Disliked: Staff & service
For people on the move
Small rooms, but newly decorated and comfortable bed. Dinner service slow and staff a bit frantic Location not good for city visiting. Mainly a business hotel for people on the move
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Musique trop forte et inadaptée dans les espaces communs. Pas de bureau en chambre ou surface de travail. Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
Stayed 3 nights in May 2019

10/10 Excellent

Pamela, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 5 star stay at the Mercure in Pau
This should be rated 4.5 stars. We stayed in a deluxe room and it was excellent it was better than we anticipated. We had a lot of space and luxury.
Stayed 1 night in Apr 2019

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Très bon accueil, personnel aux petits soins. Déco moderne, chambres spacieuses, piscine non-chauffée mais température OK en été. Terrasse sympa pour dîner.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Bertrand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

pascale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hôtel
Très bel hôtel, qui dispose d’une belle salle de sport, une très belle piscine et un restaurant à la hauteur de ses étoiles. Chambre prestige très agréable cocooning moderne et très confortable au niveau de la literie et des coussins. J’ai l’habitude de descendre régulièrement dans cet hôtel et je le recommande vivement.
Stayed 1 night in Jun 2024

6/10 Okay

Jacob

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arriver hier a midi. On me dit " votre chambre n'est pas prête " Je comprends. Je demande une chambre pour me changer on me propose les toilette qui sont en face de la réception. SUPER Réservation du restaurant a 20h45 Une entrée qui arrive a 21h15 3 tranches de foie gras " pour le pains ne vous attendez pas a du trancher. 21h 50 tjr pas mon plat réponse dsl la personne qui vous a débarrasser n'a pas lancé la suite . Monaco commandé 50cl il reçoit un 25 cl Le serveur me la offert (heureusement) Magnifique hotel service 0
Stayed 1 night in Mar 2024