The owner texted us with less than 40 hours of our trip to report that there had been an incident, the house had been damaged after repeatedly trying to contact him of check in information, which we did not receive until we called on our way to his property. We had to work with him regarding issues with the dishwasher, pictures of the residue, etc. in which became a debate as to whether the dishwasher was advertised or not and he would not admit this until I sent him the rental agreement. The refrigerator, in which our food spoiled, created a stress and inconvenience of finding the source of the problem. The furniture was sparse, missing a bar stool, a futon and a camping chair. The remaining futon had a smell to it. The bathtub had trouble draining. I requested a fair reimbursement, which also included the food that had to be replaced. The owner's reaction was argumentative, condescending and he refused to continue any further conversation. Our intent was to work with the owner to help him out for future renters, and with family nearby, we could have helped him by referring his home to others but his responses were unprofessional and accusatory. He mentioned that I was dangerously close to extortion, but we did not ever mention leaving a review or reporting to VRBO. With the accusations that he texted to us in our final message to one another, and with VRBO advisement, he left us no choice then to share the facts, hopefully sparing another renter our difficult experience.