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B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Bar (on property)
Front of property
Exterior
Reception
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Place De Cantorbery, Coquelles, Pas-de-Calais, 62231
  • Cité Europe
    3 min walk
  • Channel Outlet
    13 min walk
  • Royal Kids Parc De Jeux
    4 min drive
  • Le Touquet-Paris-Plage (LTQ-Le Touquet - Cote d'Opale Intl.)
    51 min drive

Room options

View all photos for Comfort Quadruple Room, Non Smoking

Comfort Quadruple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Comfort Quadruple Room, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Comfort Triple Room, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

Pet friendly
Parking included
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1030)
B&B HOTEL Calais Terminal Cité de l'Europe 3 étoiles

About the neighborhood

Coquelles

With a stay at B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles in Coquelles (Calais Fréthun), you'll be within a 15-minute drive of Port of Calais and Cité Europe. .This hotel is 0.8 mi (1.2 km) from Channel Outlet and 2.3 mi (3.8 km) from Royal Kids Parc De Jeux.

What's nearby

  • Cité Europe - 3 min walk - 0.2 miles
  • Channel Outlet - 13 min walk - 0.7 miles
  • Calais Hotel de Ville - 6 min drive - 3.0 miles
  • Port of Calais - 13 min drive - 6.1 miles
  • Calais Beach - 15 min drive - 4.3 miles

Getting around

  • Beau-Marais Station - 7 min drive
  • Lille (LIL-Lesquin) - 86 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Vinea Pub - ‬4 min drive
  • ‪Les 3 Brasseurs - ‬4 min walk
  • ‪Le Comptoir du Malt - ‬4 min walk
  • ‪KFC - ‬3 min drive

About this property

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles

Coquelles hotel in Calais Fréthun with a 24-hour front desk and a bar
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles offers 100 air-conditioned accommodations with espresso makers and safes. Accommodations are furnished with single sofa beds and day beds. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Coquelles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with single sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have separate bathtubs and showers and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 4.50 for children
  • A bar/lounge

Things to do

  • Bicycle storage
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's games
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 4.50 for children
  • Pet fee: EUR 6 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

B B Hotel Calais Terminal Cité de l'Europe 4
B B HOTEL Calais Terminal Cité de l'Europe 4 étoiles
Novotel Suites Calais Coquelles Tunnel sous la Manche
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Hotel
B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Coquelles

B&B HOTEL Calais Terminal Cité de l'Europe 4 étoiles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 699 reviews" "
Rating 8 - Good. 235 out of 699 reviews" "
Rating 6 - Okay. 43 out of 699 reviews" "
Rating 4 - Poor. 22 out of 699 reviews" "
Rating 2 - Terrible. 6 out of 699 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, quiet night.
Stayed 1 night in Aug 2024

8/10 Good

Gerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay. Friendly staff, good facilities.
Stayed 1 night in Aug 2024

8/10 Good

Kerwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rashid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable property. Good amenities and staff were friendly. Would stay again. The air con in the room could have been better (the room was not cold enough despite being on the lowest setting).
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stacy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The motorway was literally 3 feet from our ground floor window. Traffic noise all night. No A/C & no fans. Stagnant hot muggy night. The 1 window in the room couldn’t be left open because the street was right there! Ridiculously overpriced. Outside has weeds & overgrown shrubbery everywhere. Looks nothing like the photos. Remote & tv not working. We stayed just 1 night & won’t be back. The ladies at the front desk were friendly though.
Stayed 1 night in Aug 2024

8/10 Good

gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here last year and the room was not up to standard, the hotel was also like a police station. I left a bad review, and the management apologised and asked for another chance. What a difference this year, great room back to the way it used to be, great service from the staff. Thanks I would certainly recommend it and use it again. Ps. Maybe just clean up the area at the entrance from the car park.
Stayed 1 night in Aug 2024

10/10 Excellent

CL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful reception staff after hiccup on wifi settings on a device. Good room, we’ve had one better laid out for big bed and kids bed but perfectly fine, spacious and plenty room for is
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Stayed 1 night in Jul 2024

10/10 Excellent

Neringa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. 3min away from eurotunnel. And such a great staff. Wow. Had the best service in a while. It was a very pleasant stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to stay for a night. Mall and restaurants over the street and plenty of shopping around. It's super close to the tunnel. Really nice people working there too.
Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay of our two week vacation to France.
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vikki

Stayed 1 night in Jun 2024

10/10 Excellent

Terecia

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this property was excellent! Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheju

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The room was spacious, we really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Thyagarajan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very near from Eurotunnel
Stayed 1 night in May 2024

10/10 Excellent

Kieran

Stayed 1 night in May 2024

4/10 Poor

V

Traveled with family
Disliked: Staff & service, room comfort
Poor Customer service Rude reception staff Pillows ans mattress are hard When i spoke to lady at reception , very dismissive Asked for a extra duvet and towel said they dont have one in whole hotel Disappointing considering they are rated as 4 star and i paid £190 for a room
Stayed 1 night in May 2024

10/10 Excellent

Rafal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 15 minutes to the Ferry
We chose this hotel as it was close to the ferry terminal but not within Calais itself. Staff were very friendly and helpful. Room was really nice. Reminded us of a ships cabin. Large enough with everything we’d need for a short stay. King bed was comfortable, ensuite even had a bath. Safe and easy parking right outside, and only a short walk to Cite d’Europe shopping centre.
Stayed 1 night in Mar 2024

6/10 Okay

Krishna

Traveled with family and small children
Convenient location from Calais le shuttle. Room is fairly basic. Shower is very plastic. But it does the job for an overnight stay
Stayed 1 night in Mar 2024