2/10 Terrible
Nathan
Sep 11, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place at all costs—it’s not even a hotel! Nothing about it matches the photos. The whole thing is misleading, and I regret not taking pictures to compare. It was so bad that I left and booked another hotel, losing nearly $1,000 in the process. They make you pay upfront with no refunds, clearly because they know it's a scam.
When you arrive, you're greeted by an old wooden door with no clear entry instructions. After fumbling around, you eventually find a hidden buzzer to be let in. Inside, it only gets worse—a dark, creepy stairwell straight out of a horror movie. The tiny elevator barely fits a suitcase, and once inside, you’re directed to an office that’s only staffed part-time.
You’re given three separate keys: one for the front door, another for a common area, and finally one for your room. When I got to my room, it was a complete disaster—outdated and run-down. The toilet was wedged so close to the wall that it was practically unusable. The furniture looked like it was thrown together by a college student.
For what they charge per night, it’s outrageous. If it were a third of the price, it might be tolerable. I ended up booking a room just around the corner at a four-star hotel for the same price, with all the amenities you’d expect and a restaurant to boot. Casa Lirio is a total scam, and their photos are completely deceptive.
Nathan
Stayed 2 nights in Aug 2024