4/10 Poor
Carmen
Traveled with partner
Oct 4, 2024
Liked: Property conditions & facilities
Disliked: Amenities
Check-in was a breeze ...... maybe because the night clerk did not ask for my credit card that I used for reservation. I only showed him my ID and my fiancee Panamanian ID. I told the clerk that she would be arriving soon.
That was about the total of our conversation.
He gave me 2 electronic keys and told me my room number.
He then said have a nice stay and good night.
Well low and behold, I checked my debit card account and I was charged an additional $200 on a bogus higher rate!
The time and stress to get this solved was not worth the stay at all.
I have to give an atta boy to the restaurant staff that provided very good breakfasts and additionsl assistance at the drop of a hat to help 👍
Now, the two main reasons I would recommend this hotel are .....
1.) The upper hallways are carpeted and the smell of musty old mold is present.
Even portable unots in the hallways did not help!
The carpets need to be ripped out immediately and replaced with tile.
Even though our room had tile ....
The stench permiated right into the rooms.
2.) The loud music being played out on the street rifled right through the building.
This is not a place to relax .... but more suited for all the immigration officers being put up.
So it is a little busy at breakfast due to colume of people.
I witnessed several buses unloading many people.
In fact, I had just checked in, and then a bus load of people came.
There were so many that the entrance to the hotel was blocked. Had a hard time getting outside
Carmen
Stayed 3 nights in Oct 2024