When you stay at Porta Hotel del Lago in Panajachel, you'll be on a lake, within a 5-minute walk of Lake Atitlán and Multiple Use Area Lake Atitlan Basin. .This family-friendly hotel is 0.2 mi (0.4 km) from La Galeria and 0.3 mi (0.5 km) from Azul Maya Archaeological Museum.
What's nearby
Lake Atitlán - 4 min walk - 0.3 miles
La Galeria - 4 min walk - 0.3 miles
Casa Cakchiquel Arts Center - 7 min walk - 0.4 miles
Church of Saint Francis - 14 min walk - 0.8 miles
Panajachel Municipal Market - 15 min walk - 0.8 miles
Getting around
Quetzaltenango (AAZ-Los Altos) - 115 min drive
Restaurants
The Little Spoon - 5 min walk
Sunset Bar - 4 min walk
Restaurante El Cayuco - 5 min walk
Restaurante el chaparral - 10 min walk
Guajimbos - 9 min walk
About this property
Porta Hotel del Lago
Family-friendly hotel with a fitness center and a sauna
Porta Hotel del Lago offers 100 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided.
Bathrooms include showers. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 100 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Panajachel? This hotel has 4725 square feet (439 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Porta Hotel del Lago has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Things to do
Children's pool
Free children's club
Gym
Outdoor pool
Playground
Sauna
Spa tub
Family friendly
Children's pool
Free children's club
Free crib
Free supervised activities for children
In-room babysitting (surcharge)
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
4 meeting rooms
Conference center (4,725 square feet of space)
Outdoors
Garden
On a lake
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch TV with premium cable channels
Food and drink
Limited room service
More
Desk
Iron/ironing board on request
LED lighting
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 5 to October 31:
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
Airport shuttle fee: USD 200 per person (one-way)
Pet fee: USD 25 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was very outdated, the front desk was nice. But they made sure we were out the hotel at 11 even asking if we could pay more to extend our check out
I booked two nights thru Expedia but an error happened and it was booked for one night only. First night we were given a very nice room then they moved us the next day because that room where we stayed, was booked. We were given an awful room on the first floor. No A/C, we were given a floor fan. The bathroom smelled and looked dirty. We complained about the AC and were told that they didn’t have portable units and if we didn’t like it, they can refund us the money and go someplace else. We couldn’t leave since we didn’t know the area and we are senior citizens. My husband got very upset with them and he was told that someone will come to the room with a portable A/C unit. They did but it really messed our second night there.
Miguel
Stayed 1 night in Jul 2024
8/10 Good
Julio
Traveled with family
Jul 15, 2024
Liked: Cleanliness, staff & service
Good location. Good view of lake Atitlan . Friendly staff. Bathroom had a little bad smell .
Nice room on the end of the hallway. Great patio. However, when we brought in snacks and drinks from the store Dow the street we were told alcohol was not allowed to be brought into the hotel.