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Pamukkale White Heaven Suite Hotel

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January 2025

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Exterior
Exterior
Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai | Premium bedding, minibar, in-room safe, individually decorated
Lunch and dinner served, Turkish cuisine
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160
  • Pamukkale-Hierapolis
    1 min walk
  • Traverter Street
    8 min walk
  • Pamukkale Travertine Terraces
    9 min walk

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

  • 431 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Family Room

  • 538 sq ft
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

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Front of property
Venus Suite Hotel
Pool
Pet friendly
Free WiFi
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4.6 out of 5, Wonderful, (1001)
The price is $51
per night
$58 total
includes taxes & fees
Dec 6 - Dec 7
Venus Suite Hotel

About the neighborhood

Denizli

Located in Denizli (Pamukkale), Pamukkale White Heaven Suite Hotel is within a 10-minute walk of Traverter Street and Pamukkale Travertine Terraces. .This family-friendly hotel is 0.4 mi (0.7 km) from Pamukkale Natural Park and 0.4 mi (0.7 km) from Hierapolis.

What's nearby

  • Pamukkale Travertine Terraces - 9 min walk - 0.5 miles
  • Pamukkale Natural Park - 9 min walk - 0.5 miles
  • Hierapolis - 11 min walk - 0.6 miles
  • Pamukkale Thermal Pools - 17 min walk - 0.9 miles
  • Cleopatra Pools - 19 min walk - 1.1 miles

Getting around

  • Goncali Station - 14 min drive

Restaurants

  • ‪White Dragon Restaurant - ‬6 min walk
  • ‪Hiera Coffee & Tea House - ‬6 min walk
  • ‪Kayaş Wine House - ‬8 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪Ottoman House Restaurant & Cafe - ‬6 min walk

About this property

Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa
Pamukkale White Heaven Suite Hotel offers 21 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Treat yourself to a stay in one of the 21 individually decorated guestrooms, featuring heated floors and LCD televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the theme park shuttle (surcharge).
For lunch or dinner, stop by teras, a restaurant that specializes in Turkish cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary continental breakfast is served each morning between 8:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Teras - This restaurant specializes in Turkish cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • teras

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Grocery/convenience store
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Communal living room
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 1 per vehicle (roundtrip, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 477 reviews" "
Rating 8 - Good. 55 out of 477 reviews" "
Rating 6 - Okay. 16 out of 477 reviews" "
Rating 4 - Poor. 8 out of 477 reviews" "
Rating 2 - Terrible. 9 out of 477 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing day at Pamukkale pools
The hotel is owned by one person and very well Managed. The room was clean, large and very comfortable. Breakfast was very healthy, served at your table, though vegetarian had eggs of your choice. The owner, Mr Ali, was very welcoming and was there to greet us even after 09:30 PM when we checked in. He also arranged for us to be dropped off at the South Gate of the travertine pools and gave us useful tips on ways to navigate the sights there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dante

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful
Super nice owner and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Great pool to relax by. Walkable to everything. Best free breakfast I have ever had. Thanks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Alain

Stayed 2 nights in Aug 2024

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night but wish we had been there for longer! Great hotel and food
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with AMAZING service
Our stay in Pamukkale was great. This is a really nice place in Turkey and there's a lot to see - you can possibly dedicate 2 days for it - we had only one. But the service we got at the White Heaven hotel was really amazing. The staff was extremely nice to us all the time. If you need a good place to stay in Pamukkale, I highly recommend this hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian X Otero

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the check-in time.
Stayed 1 night in Aug 2024

10/10 Excellent

Cem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Beautiful hotel in a great location. Staff were amazing and really friendly. Highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Meltem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful staff. They were more than accommodating. At every turn you get service. Free refreshing fruit, tea/coffee and water offered whenever a staff member sees you. We felt like royalty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bejan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, friendly. Property was clean and inviting.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

8/10 Good

Raed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner ali was very kind and welcoming The room was good One thing about the toilet was having smell
Stayed 1 night in Jun 2024

8/10 Good

Mark

Traveled with family
The staff are very very nice and welcoming. Location is great, only a few minutes walk to Pamukkale. Room is spacious and clean. A/C strong. Breakfast has large selection. Overall a nice stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Nikki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, pool, service and location were all amazing. The people serving breakfast and checking us in were very kind and went out of their way for us. I would highly recommend this place.
Stayed 1 night in May 2024

10/10 Excellent

Weyers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
This is a no frills hotel with a very friendly staff making sure that you are doing fine. They even go the extra mile in helping the customer. We were offered water and tea every time that we walked into the hotel. The rooms are not luxurious, but they are comfortable. Breakfast was very good and plenty of food to eat. We had a good time.
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pamullake
Excellent stay. Owner also has travel agency. Arranged pickup from airport which is about 1 hour away. Arranged guided tour of the area. Hotel was excellent. Appears fairly recent construction. Very clean. All the staff were very friendly and accommodating. Would definitively stay there again
Stayed 1 night in May 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel so close to the Travertine terraces
Our overnight stay at White Heaven was so good. Ali was an amazing host, Nothing was too much trouble. We were given a lift to the South entrance of Hieropolis, which made it so much easier to just walk down the hill back to hotel. The breakfast was traditional Turkish with so much to offer and the room was extra large, with so much room and sitting area as well. I highly recommend if visiting Pamukkale.
Stayed 1 night in May 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 nights. The owner was very welcoming and helpful. He gave us tea and cake on our arrival. One late afternoon, we sat by the pool and the staff offered us tea and a plate of fruits. They know how to make you feel welcome! We highly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

MINAZ

Liked: Cleanliness, property conditions & facilities
Very clean and staff were very hospitable and warm . Managed Mel was anazing 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Carlos, Bagaces

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mel was great, very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Gabriel

Stayed 1 night in Apr 2024