10/10 Excellent
Gene A.
Aug 4, 2024
Liked: Cleanliness
Serene Stay
I love this house! The layout was comfortable, and the pool and patio were perfect. The house, pool, and grounds are beautifully maintained. The host kept us up to date on when the lawn and pool guys would be coming, so there were no surprises/unexpected visitors. Of note, the AC stopped working on Sunday while we were out all day. I contacted the host, who in turn contacted the property manager, who showed up soon after. He did his thing (I know nothing about AC except that it cools the house). He then contacted a friend in the HVAC field who luckily had the part and fixed the AC.
While the property manager was waiting to hear back about the part, the host offered to put us up in a hotel for the night and surprised us by refunding some money for the inconvenience. I have read the same horror stories about VRBO gone sideways, but Rachina was an AWESOME host, and I would book again in a heartbeat.
Gene A.
Stayed 13 nights in Jul 2024