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Mercure Hotel Palermo Centro

4.0 star property

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Exterior
Interior
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Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Teatro Massimo
    ‪7 min walk‬
  • Palermo Cathedral
    ‪18 min walk‬
  • Palermo Harbour
    ‪4 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Palermo

With a stay at Mercure Hotel Palermo Centro, you'll be centrally located in Palermo, within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo. .This hotel is 0.8 mi (1.3 km) from Church of St. Mary of the Admiral and 0.8 mi (1.3 km) from Church of San Cataldo.

What's nearby

  • Politeama Garibaldi Theater - 6 min walk - 0.4 miles
  • Teatro Massimo - 7 min walk - 0.4 miles
  • Palermo Cathedral - 18 min walk - 1.0 mile
  • Palace of the Normans - 4 min drive - 1.5 miles
  • Palermo Harbour - 4 min drive - 2.5 miles

Getting around

  • Palermo Central Station - 7 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 34 min drive

Restaurants

  • ‪Troppo Buona - ‬2 min walk
  • ‪Ristorante Cinese Felice - ‬1 min walk
  • ‪Cibus Sicilian Food Factory - ‬3 min walk
  • ‪Tondo - ‬1 min walk
  • ‪Il Mirto e La Rosa - ‬1 min walk

About this property

Mercure Hotel Palermo Centro

Hotel with a 24-hour front desk, a quick walk to Teatro Massimo
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Palermo? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT082053A1FS2A6GZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 384 out of 1000 reviews
Rating 8 - Good. 445 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room and great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Habbo

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Amenities
Great place to stay , walking distance to all monuments
Stayed 1 night in Nov 2024

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities
Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.
Stayed 6 nights in Oct 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Met expectations
Professional, courteous staff. Waiter in bar brought extra aperitivo snacks for gluten free eaters. Room was clean & comfortable but sofa fabric was tired & tearing.
Stayed 3 nights in Oct 2024

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, and breakfast.
Good location, 20 min walk to central train station. We stayed at the guest house suites next door to the Mercure Hotel itself. Room was new, clean and quiet. Breakfast was served at the hotel, again, right next door to the guest house suites. Touristy street was about 10 min walk, tons of restaurants, shopping and sites.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lloyd, New Lenox

Stayed 1 night in May 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC was uncontrollable. Too hot the whole time!
Stayed 1 night in Aug 2024

10/10 Excellent

Gene g

Stayed 1 night in Aug 2024

10/10 Excellent

Wellesley

Stayed 1 night in Aug 2024

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to historical part of the city
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service
I love that this hotel was so close to everything. It was within walking distance. The only negative experience I’ve had, is I went out in the city for some toiletries and when I came back, there was a man sitting in my room watching TV. Also, when I came back to my room, a different day From an Excursion my room door was left slightly a jar. Luckily nothing was taken from my room and staff was able to accommodate me and move me to a different room where I felt more safe.
Stayed 11 nights in Aug 2024

10/10 Excellent

Jan, Playa Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is located in a very central place in the city near shopping and dining. I was able to walk easily to the entry point for the Hop on Hop Off Bus. The staff was very helpful and the breakfast was ample. I would have preferred if the air conditioner could go down 1 or 2 more degrees, but it was still comfortable. We had a car and had no trouble finding street parking relatively close - one day right in front!
Stayed 4 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking by valet, front desk very helpful. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The air conditioner is horrible it’s on but barely works was sweating all night couldn’t sleep. The area around this hotel is dirty the buildings are full of grafitti and the streets are littered with so much garbage. There is dog feces every 20 feet on the side walks in this area. They call it 4 star it’s a 2.5 at best. I wouldn’t recommend this one to anyone. The buffet was mediocre at best. The staff was nice and friendly and the bar in lobby decent. Wasn’t was we were expecting at all.
Stayed 2 nights in Jun 2024

10/10 Excellent

frank

Stayed 1 night in Jun 2024

8/10 Good

Tomasz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Winson

Stayed 1 night in May 2024

10/10 Excellent

Olga

Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with group
Liked: Amenities
Cleanliness
Stayed 2 nights in May 2024