Located in Palenque, Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. .This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios.
What's nearby
El Panchán - 15 min walk - 0.8 miles
Aluxes Eco Park - 4 min drive - 2.5 miles
Palenque National Park - 6 min drive - 3.6 miles
Misol-Ha Waterfalls - 7 min drive - 5.2 miles
Palenque Archaeological Zone - 10 min drive - 5.1 miles
Getting around
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 107 min drive
Restaurants
Cafe Jade - 15 min walk
Restaurante Maya Cañada - 14 min walk
Mr. Taco - 16 min walk
Chivo's Mar & Tierra - 15 min walk
La Selva - 14 min walk
About this property
Hotel Ciudad Real Palenque
Family-friendly hotel with bars and spa services
Hotel Ciudad Real Palenque offers 72 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Las Palmas - This poolside rooftop bar specializes in Mexican cuisine and serves lunch and dinner.
La Terraza - Overlooking the pool and garden, this sports bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Bambú - Overlooking the pool and garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 220 for adults and MXN 100 to 220 for children
2 bars/lounges
A poolside bar
A restaurant
A swim-up bar
Restaurants on site
Bambú
La Terraza
Las Palmas
Things to do
Children's pool
Outdoor pool
Playground
TV in common areas
Waterslide
Family friendly
Children's pool
Dining table
Free crib
Laundry facilities
Outdoor pool
Playground
Waterslide
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
3 meeting rooms
3,100 square feet of conference space
Business center
Coworking space
Outdoors
Garden
In a nature reserve
Outdoor furniture
Terrace
Spa
Deep-tissue massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Cobblestone flooring in public areas
Gravel flooring in public areas
Handrails in stairways (43 inches high)
No elevator
Stair-free path to entrance
Tile flooring in public areas
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
3 floors
Ballroom
Banquet hall
Built in 1994
Communal living room
Mosquito nets
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with cable channels
Streaming services
Food and drink
Dining table
Free bottled water
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults, and MXN 100 to 220 for children
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Ciudad Real Hotel
Ciudad Real Palenque
Hotel Ciudad Real Palenque
Hotel Ciudad Real
Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel
Hotel Ciudad Real Palenque Palenque
Hotel Ciudad Real Palenque Hotel Palenque
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is really good is like getting to an island, when you get out of the property everything is normal in a small town, and when you return to the hotel you don't feel the Town
The hotel has a pool which is such an incredible bonus especially after walking around ruins etc in the heat. The room was good and the bathroom was fine. Both very clean. The staff were nice and helpful. The location is great. We ate dinner at the restaurant twice and the food was very nice and reasonably priced. A 10 minute walk into Centro and to a large supermarket. Overall I would recommend to family and friends.
Pienso que es un hotel con unas instalaciones maravillosas pero no le hacen mantenimiento entonces es un hotel de caído , descuidado
angela maria
Stayed 2 nights in Jul 2022
6/10 Okay
Clara, sylmar
Jul 18, 2022
Liked: Cleanliness
Disliked: Staff & service
You can hear everything from the rooms near you. The staff is unfriendly and unhelpful. The only restaurant on site is nice, but the food is horrible, in my opinion.
We loved this place. Staff was great. Food was good. Close to palenque centro (about 2 min drive), and about 10-15 min from palenque ruins. The staff was good enough to book a yaxchilan/bonampak tour for us. We did spot a small lizard in the room. But other than that, this is a good place.
Extremely kind staff always willing to go
Above and beyond tl assist
Aaron
Stayed 2 nights in Dec 2021
4/10 Poor
Martin
Traveled with partner
Apr 16, 2022
Front desk staff was perfunctory and not particularly friendly or welcoming. The hotel seemed more interested in getting you to spend more money in their restaurant and bar. They prohibited the introduction of any food or drink for consumption on the premises. I guess that would even apply to bottled water. Not a great experience.
Traveled with family and small children, Traveled with family
Mar 4, 2022
Disliked: Staff & service
Upon check in the manager is very rude and does not allow any food or alcohol from outside the hotel . They ended up charging us to bring drinks inside the hotel, that must be the first time I’ve ever heard of this rule in my life. The manager needs to improve her people skills before she gets this hotel shut down completely.