Located in Epazoyucan, Hotel Hacienda is within a 10-minute drive of San Judas Tadeo Church and Hacienda Santa Cecilia. .This hotel is 2.8 mi (4.6 km) from Moisés Solana Autodrome and 4.7 mi (7.6 km) from City of Knowledge.
What's nearby
Plaza Q Mall - 9 min drive
Monumental Clock of Pachuca - 11 min drive
Galerias Pachuca Mall - 12 min drive
Hidalgo Stadium - 13 min drive
Tuzoofari Zoo - 17 min drive
Getting around
Benito Juarez International Airport (MEX) - 98 min drive
Restaurants
Don Horacio - 4 min drive
Salon de Eventos RAGIMA - 7 min drive
Quinta Diamante Pachuca - 4 min drive
Pastes Kikos - 5 min drive
Tacos rodeo - 5 min drive
About this property
Hotel Hacienda
Colonial hotel with a 24-hour front desk and a restaurant
Hotel Hacienda offers 17 accommodations with fireplaces and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Treat yourself to a stay in one of the 17 guestrooms, featuring fireplaces and flat-screen televisions. Cable television is provided for your entertainment. Conveniences include separate sitting areas, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at La Carreta, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service.
La Carreta - This diner specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Languages
Spanish
Property amenities
Food and drink
A restaurant
Restaurants on site
La Carreta
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
No elevator
More
Built in 2008
Colonial architecture
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
40-inch flat-screen TV with cable channels
Food and drink
24-hour room service
More
Fireplace
Free local calls
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property
Property is also known as
Hotel Hacienda Pachuca
Hacienda Pachuca
Hotel Hacienda Hotel
Hotel Hacienda Epazoyucan
Hotel Hacienda Hotel Epazoyucan
Hotel Hacienda Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 35 reviews" "
10 - Excellent
11
Rating 8 - Good. 11 out of 35 reviews" "
8 - Good
11
Rating 6 - Okay. 6 out of 35 reviews" "
6 - Okay
6
Rating 4 - Poor. 3 out of 35 reviews" "
4 - Poor
3
Rating 2 - Terrible. 4 out of 35 reviews" "
2 - Terrible
4
8.0/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Oct 13, 2020
Liked: Staff & service
Disliked: Cleanliness, room comfort
Service was great. Jr. Suite not so great. Skylight leaks. Room is too big so heater doesn't work. S lot of ants in restroom. They dont give you a room key you have to keep asking them to open up the room everytime you leave and come back. They tolds us not to leave anything of value because it might get stolen. Bed is worn out. Not enough bed sheets. Jacuzzi takes for ever to heat up not enough hot water.
Las llaves de agua no de la regadera no se pueden regular, sale muy caliente o muy fria. Creo que se trata de un calentador de paso que corta el suministro al exisitir presión del agua fria. Las almohadas tenian una bolsa de plástico debajo de su funda eso es muy incomodo.
El servicio, habitación y ubicación me gustaron mucho, aparte que varias amistades nos quedamos en el hotel nos atendieron muy bien nos dejaron convivir en las habitaciones (obviamente todo controlado) y tener tu propia cochera y la habitación personal es agradable al igual que sea todo rustico
RECOMENDADO!!!
me gusto la limpieza de la habitacion, no me gusto el servicio de agua caliente en la regadera salia agua caliente hasta las 9:00 de la mañana y yo la nececitaba para las 8:00 a.m. otra cosa el lugar esta algo alejado del centro para mis recorridos. el trato fue amable. desayuno muy pobre tambien.
Muy buena experiencia en el hotel, el desayuno y cena no son buenos, es una oportunidad de mejora. Hubo un pequeño problema con la regadera pero el personal fue muy amable y lo solucionó.
Verified traveler
Stayed 1 night in Dec 2018
2/10 Terrible
OAMR, CDMX
Nov 8, 2018
Disliked: Property conditions & facilities
EL HOTEL QUE ANUNCIAN ES UN HOTEL DE PASO NO DE TIPO FAMILIAR
No deberian incluir como una atraccion debla habitacion la chimenea ya que no te dejan usarla, pero en general la estancia fue buena. Es mas un motel que un hotel. El desayuno que incluyen es cafe (agua caliente con cafe) jugo (medio chafa) y pan tostado. podría mejorar.
He llegado al hotel y me enteré que estaba lejos como de una hora para llegar a HUASCA, mi destino de mi viaje.
Cuando yo preparé mi viaje en línea en EXPEDIA NO HABÌA NINGUNA INFORMACIÓN DE QUE EL HOTEL ESTABA TAN LEJOS.
LLegué al hotel, a la rezepción y volví a mi casa.
Ya marqué a EXPEDIA para informar de este mal servicio de información en línea.
Me van a regresar el monto que pagué en la tarjeta de credito, se lo agradezco a final estoy haciendo todos mis viajes por EXPEDIA, como ustedes lo pueden mir en mis itinerários programados desde el año pasado y van hasta proximo mes de mayo.
Gracias y espero providencias a este respeto
Eduardo Favero