No parking ( no guidance on surrounding street parking by staff), no soap, no shampoo, the shower mixer was stuck leaving only boiling water coming out, no room phone to call downstairs to complain, two of the towels and linen had marks (not washed properly), mirror was bent (looked like a circus attraction, pillows were harder than rocks, 1 light switch broken, room size was probably illegal under current NDSS standards. I can go on... I wouldn't go back if it were free of cost. Horrible! Horrible! Horrible!