2/10 Terrible
Kenny
Traveled with group
Sep 16, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Well I was going on a trip to Batesville Arkansas went and had fun all day went to check into my motel room showed him my information and apparently somehow my room was booked in Batesville Mississippi obviously I have no intention of going to Batesville Mississippi I was told I can sell you a room I understand you can sell me your room but I already paid for a room after standing there frustrated for a bit tired ready to take a shower and go to bed I pulled out my credit card and had to pay for a room for the second time then I went and got on my phone and reached out the hotels.com supposedly they are supposed to get me a refund for the money I paid for the room in Batesville Mississippi but it's going to take 7 to 10 days so itn 7 to 10 days once giving my refund hopefully I could probably give a better more honest review but due to the having to pay twice experience just kind of ruined my vibe mistakes happen hopefully I will get my money back for the room I never went to in a different state I'm going to be very honest there was no issues with my motel room in Batesville Arkansas just frustrated I have to pay twice once I get my money back I will be very happy if I get my money back
Kenny
Stayed 2 nights in Sep 2024