The Westin Ottawa

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Ottawa

Exterior
Point of interest
Lobby lounge
Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Hot Tub
  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Rideau Canal
    ‪1 min walk‬
  • Rogers Centre Ottawa
    ‪1 min walk‬
  • Rideau Centre
    ‪1 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪13 min drive‬

Room options

Executive Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (View)

  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

  • 252 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

  • 252 sq ft
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

  • 252 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This eco-certified hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rogers Centre Ottawa - 1 min walk
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 13 min walk
  • Canadian Museum of History - 4 min drive

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬5 min walk

About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Daly's Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 473,612 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 37 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steph, Toronto

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Room was clean, location was optimal, and kids were delighted to receive crayons and colouring book from concierge while we waited to check in. We will definitely be back.
Stayed 3 nights in Nov 2024

8/10 Good

zhen

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, went for my wife’s birthday, easy access to the mall for shopping, pool and hot tub was a bonus, nice quiet clean room:)
Stayed 1 night in Nov 2024

10/10 Excellent

Xinwei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Excellent service. Friendly staff. Interesting elevators.
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, walking distance to restaurants and shopping. The hotel was great, clean and friendly staff. Only issue was the parking as our vehicle was too big to fit into the parking garage so had to park further away and pay $55 for one night.
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Stayed 1 night in Oct 2024

8/10 Good

martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was confused
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but pricy. Food was very expensive. ie one side egg at Dalys was 7.00. Overall, the location is amazing, attached to a mall and the Shaw center. The only criticism I’d have is my room was very noisy at night. Lots of banging etc. Room 1017. Which is odd considering my room was right in the corner so I don’t know what was behind me.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jackson

Stayed 4 nights in Oct 2024

10/10 Excellent

trudy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Staff upgraded us because we had a child.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheldon

Stayed 1 night in Oct 2024

6/10 Okay

Yigang, Campbellville

Stayed 1 night in Oct 2024

10/10 Excellent

Hajra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
Hotel is outdated but in excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Byward Market, National Arts Centre, The Rideau Canal. Nice hotel...clean, airy rooms and courteous staff. Late-night room service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Stayed 2 nights in Aug 2024

10/10 Excellent

Harold, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Sanjiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024