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The Business Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Business Inn

Exterior
Front of property - evening/night
Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace
Free daily continental breakfast
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Elgin Street
    1 min walk
  • Rideau Canal
    7 min walk
  • Ottawa City Hall
    11 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

  • 712 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed | Premium bedding, pillowtop beds, desk, laptop workspace

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds
Exterior
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (2045)
The price is $121
per night
$144 total
includes taxes & fees
Dec 5 - Dec 6
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

About the neighborhood

Ottawa

A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and University of Ottawa. .This hotel is 0.8 mi (1.3 km) from Parliament Hill and 1.3 mi (2.1 km) from Byward Market Square.

What's nearby

  • Rideau Canal - 7 min walk - 0.4 miles
  • University of Ottawa - 14 min walk - 0.8 miles
  • Rogers Centre Ottawa - 15 min walk - 0.8 miles
  • Parliament Hill - 17 min walk - 0.9 miles
  • Byward Market Square - 3 min drive - 1.4 miles

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Zak's Diner - ‬3 min walk
  • ‪Cooper's Gastropub - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bridgehead Coffeehouse - ‬1 min walk

About this property

The Business Inn

Hotel with free breakfast, a short walk to Rideau Canal
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.
At The Business Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4897 out of 6988 reviews" "
Rating 8 - Good. 1679 out of 6988 reviews" "
Rating 6 - Okay. 265 out of 6988 reviews" "
Rating 4 - Poor. 64 out of 6988 reviews" "
Rating 2 - Terrible. 83 out of 6988 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunday

Stayed 1 night in Aug 2024

8/10 Good

Jaison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but clean with friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2024

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
While the rooms and hotel arent the most up to date, they are in clean condition and LARGE especially for the price. What sets the hotel apart are the staff: they are courteous friendly and will go the extra mile to ensure you have a great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Geneviève

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Well designed....very functional with all the amenities. The entire building was clean ...the beds were very comfortable...so much so we will source the matress supplier to change the ones in our home....yes that comfortable. Did i mention it was centrally located...perfect for us. We will return.
Stayed 1 night in Aug 2024

8/10 Good

yanhong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice and professional. Checking in and out was fast. Housekeepers did a good job making the room clean. The included breakfast was good. The only things were that the elevators and parking lot were too small. Very convenient location, a short walking distance to many places.
Stayed 2 nights in Aug 2024

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great place to stay with friendly staff. Sensibly priced room rates. It has become our place to stay when visiting Ottawa.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Asha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to get a suite at a queen room price.
Stayed 1 night in Aug 2024

10/10 Excellent

Gbemisola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always on point, clean space. My second time here. Wi-Fi isn't so excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jieqing

Traveled with group
Liked: Cleanliness, property conditions & facilities
I like the kitchenw
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

AnnMarie, MARKHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, big rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Traveled with family and small children
Disliked: Cleanliness, amenities
Stinky and inaccessible! The overall impression left by this hotel was how strong the scents were. From the citrus/citronella kind of smell used by housekeeping staff in the elevator to the extremely strong citrus smell in the room, it was extremely overwhelming. This is by far the largest hotel we have ever been to that doesn't use neutrally scented cleaning products. We reasonably assumed (we thought) that based on the size and that it caters to professionals, including health professionals who work in unscented environments, that this hotel would be relatively safe for my scent allergy. We were incredibly wrong. I had to sleep in an N95 with the air purifier running at max next to me to avoid a significant attack. We noted there were air purifiers running everywhere, from the lobby to the hallways, and the room. The desk staff said they were purchased during COVID, but we also noticed musty smells elsewhere in the building. The windows not opening did not help. When we brought up the scent issues, we were told the general manager would reach out later that day and after 48 hours have still not heard. The accessibility of this hotel is also at issue with the tiny elevators. They are definitely too narrow for most electric wheelchairs. There was a grab bar in the shower but it was not textured enough, and aside from the rubber bathmat (which is a common allergen), the bottom of the tub is very slick. The parking lot is a mess and difficult to navigate. Will not return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey, Miramichi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down one of the best hotels I’ve ever stayed in! Location is AMAZING! The rooms were so clean, beds super comfortable, the staff were so accommodating and kind. Fully equipped kitchen was a nice touch. We will never book anywhere else when staying in downtown Ottawa. The value for this amazing hotel is unmatched! 5 stars!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff who take pride in maintaining a wonderful property. Affordable room with every needed amenity… thank you so much for the fabulous stay!
Stayed 1 night in Aug 2024