Holiday Inn Ottawa East, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Ottawa East, an IHG Hotel

Indoor pool
Point of interest
Point of interest
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • St. Laurent Centre
    4 min walk
  • The Ottawa Hospital General Campus
    6 min drive
  • Children's Hospital of Eastern Ontario
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    19 min drive

Room options

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 326 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

About the neighborhood

Ottawa

With a stay at Holiday Inn Ottawa East, an IHG Hotel in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This hotel is 3.1 mi (4.9 km) from The Ottawa Hospital General Campus and 3.1 mi (4.9 km) from Children's Hospital of Eastern Ontario.

What's nearby

  • University of Ottawa - 3 min drive - 2.4 miles
  • Rideau Canal - 4 min drive - 2.7 miles
  • Rogers Centre Ottawa - 5 min drive - 3.4 miles
  • Byward Market Square - 5 min drive - 3.5 miles
  • Parliament Hill - 7 min drive - 4.0 miles

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 7 min drive
  • St-Laurent Station - 7 min walk
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Tim Hortons - ‬7 min walk

About this property

Holiday Inn Ottawa East, an IHG Hotel

Hotel with free parking, near The Ottawa Hospital General Campus
Holiday Inn Ottawa East, an IHG Hotel offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 261 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at Myra's Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Ottawa? This hotel has 8148 square feet (757 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,148 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Reviews

8.0

Very Good

Rating 10 - Excellent. 568 out of 1308 reviews" "
Rating 8 - Good. 383 out of 1308 reviews" "
Rating 6 - Okay. 178 out of 1308 reviews" "
Rating 4 - Poor. 88 out of 1308 reviews" "
Rating 2 - Terrible. 91 out of 1308 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Staff was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Property conditions & facilities
Location was great
Stayed 2 nights in Aug 2024

10/10 Excellent

francine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were really nice and helpful and it was clean area which made the stay really wonderful
Stayed 5 nights in Aug 2024

4/10 Poor

Kevin

Business traveler
Water would cut off mid shower, happened both days
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
xxx
Stayed 5 nights in Aug 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Our bed was comfortable and the bedding was the perfect weight. The only disappointment was that we weren’t able to cast to the tv
Stayed 2 nights in Aug 2024

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice!
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay and I’ll never go back. Felt unsafe, dirtier hotel, room was a good size but still wouldn’t recommend while traveling with small kids.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times over the years. The location, just off the St.Laurent exit of the freeway, is unbeatable and the facilities are impeccably maintained. As hotel prices go these days, it’s excellent value.
Stayed 1 night in Aug 2024

8/10 Good

Hippolyte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel. Probably best Holiday Inn we’ve stayed in. Staff very attentive and helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Daniel

Stayed 5 nights in Aug 2024

8/10 Good

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for where we had to be going on the weekend. The breakfast buffet is typical of most hotels and was ok but could be improved to be a step above the others.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

A-M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not so isolated for sound but overall good service and comfortable, clean.
Stayed 1 night in Aug 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Aug 2024

10/10 Excellent

nathalie

Stayed 1 night in Aug 2024

8/10 Good

Murphy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
M
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying there.
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Not sure why you would the air condition unit right beside the bed but that just ridiculous. We had to out the ironing table in from of the unit to direct the air upward. That room should be a 1 bed room so that there's space between the bed ans the unit. Could not sleep and we were there for 2 nights. We also advised that our tub would not drain while we showered and no one fixed it.check in took 37 minutes because there was only one clerk and she was dealing with a comolaint on the phone. Would not come back to this propety.
Stayed 2 nights in Aug 2024