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Holiday Inn Ottawa East by IHG

3.0 star property

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Indoor pool
Exterior
Reception
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$122
$102 nightly
$122 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, St. Laurent Centre
    ‪3 min walk‬
  • Place, Ottawa Conference & Event Centre
    ‪2 min drive‬
  • Place, Perley and Rideau Veterans' Health Centre
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(18 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(61 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(126 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $114
Mar 26 - Mar 27
Total with taxes and fees
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About the neighborhood

Ottawa

With a stay at Holiday Inn Ottawa East by IHG in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This hotel is 3.1 mi (4.9 km) from The Ottawa Hospital General Campus and 3.1 mi (4.9 km) from Children's Hospital of Eastern Ontario.

What's nearby

  • St. Laurent Centre - 3 min walk - 0.2 miles
  • Cosmic Adventures - 18 min walk - 1.0 mile
  • Ottawa Conference & Event Centre - 2 min drive - 2.1 miles
  • Scotiabank Theatre Ottawa - 3 min drive - 2.3 miles
  • Perley and Rideau Veterans' Health Centre - 5 min drive - 1.6 miles

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Silk Road - ‬5 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk

About this property

Holiday Inn Ottawa East by IHG

Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 261 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at Myra's Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has 8148 square feet (757 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Bar and Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 701 out of 1335 reviews
Rating 8 - Good. 358 out of 1335 reviews
Rating 6 - Okay. 142 out of 1335 reviews
Rating 4 - Poor. 59 out of 1335 reviews
Rating 2 - Terrible. 75 out of 1335 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable desk chair, and bed. Staff were very helpful as well. Great location.
Stayed 1 night in Nov 2025

6/10 Okay

Komal

Stayed 1 night in Nov 2025

10/10 Excellent

Hadeel

Liked: Cleanliness, staff & service, amenities
The room was clean, and the bed was comfy. I will recommend this hotel to my mates 100%.
Stayed 1 night in Nov 2025

8/10 Good

Lee

Stayed 5 nights in Nov 2025

8/10 Good

Stephanie

Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 4 nights in Nov 2025

8/10 Good

Pierre

Stayed 3 nights in Nov 2025

10/10 Excellent

Nora

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The facilities were very well kept, clean and bright. Samir was our server for breakfast and we didn’t want for anything. He was fantastic!
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Room was spacious and clean. Enjoyed using pool and fitness centre. Restaurant very disappointed, unable to cater to my needs. I cancelled my breakfasts for the week as you were unable to cater for gluten-free. Very poor for such a big chain. No gluten free bread, no porridge, no effort to source some for later in the week. Planned to use restaurant for breakfasts and dinners but had to go elsewhere. Staff weren't helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Brian, Oxford Mills

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and comfortable, the lobby was inviting, parking was easy and we enjoyed a number of visits to Myra’s restaurant. Great food and exceptional service. My family enjoyed the delicious breakfast buffet and evening appetizers and the carrot cheesecake was to die for! What impresssed us the most was the people. All staff from the front desk, to housekeeping to the restaurant were outstanding. Very friendly, professional and polite. An extra shout out to Samir who greeted me each morning at Myra’s with such a great attitude, positive energy and big smile. He clearly enjoys what he does and it shows. This is the stand out of my stay here. I would highly recommend the Holiday Inn.
Stayed 3 nights in Nov 2025

8/10 Good

Line, St-Pascal-Baylon

Stayed 1 night in Nov 2025

10/10 Excellent

Mohsin, Markham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth
Stayed 1 night in Nov 2025

8/10 Good

Ayesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and breakfast was great! My only drawback was the tv - it would’ve been great if there were smart TVs! Where we could plug in and watch Netflix
Stayed 2 nights in Nov 2025

10/10 Excellent

Fred

All good
Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldo

Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Alain

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Was fantastic!
Stayed 3 nights in Nov 2025

8/10 Good

Dakota

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overall stay was good. However my one and only complaint was about the response time on issues. My boyfriend and I stayed here for 2 nights. On our first night I noticed that the toilet wasn’t quite flushing correctly but I didn’t think anything of it. When I woke up the next morning and went to use the restroom, after trying to flush the toilet over flowed all over the bathroom floor. As soon as this took place I called the front desk to make them aware and to send a maintenance person to fix the problem. The lady on the phone was very nice and apologetic about the situation and assured us someone was on the way to fix the toilet. 40 minutes goes by and no one came. I grew impatient and went to the front desk directly to see if anyone was coming to fix our toilet. The gentleman at the front desk seemed very confused when I told him about my issue. As I told him I’ve had to come use the lobby bathroom a couple times because our toilet wasn’t working he very quickly found someone to come upstairs with me and fix the issue. I appreciate them coming to resolve my issue, I really would have loved some sort of compensation and urgency towards this issue. The confusion on the gentleman’s face at the front desk made me feel like my issue wasn’t a priority to the hotel. Other than this small hiccup, we had a great stay. It was close to a grocery store for snacks and a short drive to downtown Ottawa.
Stayed 2 nights in Nov 2025

6/10 Okay

Andre

Stayed 1 night in Nov 2025

8/10 Good

Alicia, Ashburn

Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Oct 2025