Hampton Inn & Suites Ottawa West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Indoor pool
In-room safe, desk, free WiFi, bed sheets
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area
Free daily buffet breakfast

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Pool
  • Parking included
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Walter Baker Sports Centre
    4 min drive
  • Queensway Carleton Hospital
    8 min drive
  • Rideau Canal
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    20 min drive

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Ottawa

With a stay at Hampton Inn & Suites Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This hotel is 15 mi (24.1 km) from Parliament Hill and 9.9 mi (16 km) from Carleton University.

What's nearby

  • Walter Baker Sports Centre - 4 min drive - 1.7 miles
  • Nepean Sportsplex - 9 min drive - 5.6 miles
  • Algonquin College - 11 min drive - 7.0 miles
  • Kanata Centrum Shopping Centre - 13 min drive - 11.4 miles
  • Canadian Tire Centre - 14 min drive - 9.4 miles

Getting around

  • Ottawa Fallowfield Station - 8 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Tutti Frutti breakfast & lunch - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean with free breakfast and a fitness center
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was built in 2019 and is modern and clean with a great hot breakfast. Small indoor pool for swimmers and a well equipped fitness room. Costco and many restaurants and shops directly across this major intersection. Staff were very helpful despite some computer glitches during check-in process. Definitely a great place to stay in Barrhaven-Ottawa West/Fallowfield area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff very accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Super good
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The lady works in breakfast room is very rude
I love this hotel so much, maybe because is quite new, nice and clean!! The hooks inside the bathroom is a big bonus, always wonder why other hotel never have that. The breakfast is ok, our family booked for 3 nights, it was good until the last day the lady works in the breakfast room was rude, my husband was asking for more waffle batter she screamed to him and pointed that way don't you see is there!!!! Obviously is empty and she goes you have to wait in a rude tone!! We are not a sensitive people, we do accept staffs busy always need to wait, I just want to say overall is good except for the lady, and won't be consider going back to this hotel. We are there to enjoy our holiday not to take attitude from her. This employee would ruined the whole hotel's reputation.
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than expected, lots of space for the whole family. Loved the room, very clean, modern furniture. Overall a really good experience, the only downside is I wish I could’ve stayed longer to enjoy the pool and fitness room.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Anneliese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The kids loved the pool and the daily breakfast was wonderful. The hotel is clean and the staff were friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Good Breakfast. Clean and big rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soroosh

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room
Beds are very comfortable and very clean Hôtel. Very big studio room… just in awe how big this room is ?
Stayed 1 night in Aug 2024

10/10 Excellent

Elinor

Traveled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, amenities
Clean well run property very professional
Stayed 1 night in Aug 2024

10/10 Excellent

surinder

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive vibes
Stayed 1 night in Aug 2024

6/10 Okay

JONATHAN

Traveled with family
Disliked: Staff & service
personal items stolen
some valuable items were stolen by hotel staff directly from the room or luggage storage. lack of follow-up by management as they have the scheduling and security camera footage at their disposal but declined to assist.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as the hotel is close to the Nepean BMX track and I was volunteering for the Capital Nationals. It saves me from driving in and out of Barrhaven everyday on that weekend. Love the quietness and the size of the room
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with bogus upgrade
We always stay at this Hampton Inn on the way to and from the east coast to northern Ontario. Our stay was great as always. I did find it funny that for the 2nd time I was told there were no king rooms left and therefore they were upgrading us to a suite, and when we got to the room it was just that....a room. It's obviously something desk staff is told to say and it's just silly and I'd prefer they didn't. Other than that, no complaints.
Stayed 1 night in Aug 2024

10/10 Excellent

Danna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and new.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitul

Stayed 1 night in Aug 2024

8/10 Good

Hélène

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very acceptable for its location and services. Good price-quality ratio. I had problems with billing. The bill had been split at our arrival and we had been advised of the $50 deposit that would be deducted within a few days.What happened is that one person was totally charged ,not the other one and I had an extra $90 charged to my card. I was told it was accounting gymnastics and the extra charge would go away. CALL the programmer and get that removed or at least advise the client. As for the charge not being split it is still a mystery but the friend and I will handle it.
Stayed 1 night in Jul 2024

8/10 Good

Meena & Vinod

Liked: Cleanliness, amenities, property conditions & facilities
Clean and promt service. Didnot have enough towels
Stayed 2 nights in Aug 2024

10/10 Excellent

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024