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Courtyard by Marriott Downtown Ottawa

3.0 star property

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Point of interest
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Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Gym
  • Parking available

Explore the area

Map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • Byward Market Square
    ‪4 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Lord Elgin Hotel

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2337)
The price is $118
per night
$140 total
includes taxes & fees
Mar 29 - Mar 30
Lord Elgin Hotel

About the neighborhood

Ottawa

Courtyard by Marriott Downtown Ottawa is in the heart of Ottawa, within a 5-minute walk of Byward Market Square and University of Ottawa. .This eco-certified hotel is 0.4 mi (0.6 km) from Rideau Canal and 0.6 mi (0.9 km) from Parliament Hill.

What's nearby

  • Byward Market Square - 4 min walk - 0.2 miles
  • University of Ottawa - 5 min walk - 0.3 miles
  • National Arts Centre - 11 min walk - 0.6 miles
  • Parliament Hill - 12 min walk - 0.7 miles
  • Canadian Museum of History - 5 min drive - 2.2 miles

Getting around

  • Rideau Station - 3 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬1 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Aulde Dubliner & Pour House - ‬2 min walk
  • ‪Wang's Noodle House - ‬3 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬2 min walk

About this property

Courtyard by Marriott Downtown Ottawa

Eco-certified hotel with a fitness center and a 24-hour business center
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 183 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at The Bistro or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
The Bistro - This bistro serves breakfast only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 12 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1031 reviews
Rating 8 - Good. 290 out of 1031 reviews
Rating 6 - Okay. 72 out of 1031 reviews
Rating 4 - Poor. 34 out of 1031 reviews
Rating 2 - Terrible. 20 out of 1031 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Josy Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sunhee

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished & nicely decorated. Staff exceptional. Easy to get to, park & centrally located for dining, shopping, museums and more - all walkable. My favorite in Ottawa!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gianne Carlo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and service oriented
Stayed 2 nights in Nov 2024

4/10 Poor

Marlene

Liked: Cleanliness
Disappointed
Check in was fine, after that it went downhill. Ordered burgers from the bistro and I think the patty was steamed, there was no grill used. Also, we had to go and pick it up from the bistro. At 2:15 am, someone tried to get in our room. We called the front desk and they sent security to check. They believe it was someone checking in late and went to the wrong room. Didn’t sleep for the rest of the night. The manager said “sorry”. The last issue is it is the noisiest hotel we have ever stayed in. You can hear other people going to the bathroom, walking on the floor above you and in the hallways. On a positive note, they gave us a late check out (an extra hour), and the location is good.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity was excellent, but the location is noisy and guest chatting in the hallway were far too loud
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight downtown in the Byward market.
Stayed 1 night in Nov 2024

10/10 Excellent

Minouska

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was well kept, a bit dated but clean and staff were excellent The are of town if getting rough but that is not the hotels fault they make efforts to keep the internal property safe.
Stayed 6 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 1 night in Nov 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

michael

Traveled with partner
Liked: Cleanliness, staff & service
Prime location, right in byward walking distance to almost everything you can think of. Staff were nice Noisy, kids running around the hall, banging on my door, also a lot of homeless people around, I know that’s not the hotels fault. Pay attention to the fine print, parking is $35 a night, you definitely pay for the convenience
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheena

Stayed 2 nights in Oct 2024

10/10 Excellent

Rachelle

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions,restaurant and shopping mall.Quiet place.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location is best feature -- service and cleanliness and other assets are required to keep a standard so we will go back there to get the best opportunities to visit key city sites with least travel and get exercise as a bonus because walking distance is 'just right' for lots of features.
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Friendly helpful staff. Noisy road works.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie, Norwalk

Liked: Cleanliness, amenities
Great place . Clean. Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perhaps at reception have either a download or a walking map. Asked us the war memorial within walking distance and they really didn’t know. Sometimes it’s those types of extras ;cost nothing) but leave a lasting impression on your guests
Stayed 1 night in Nov 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, exceptional customer service
Stayed 1 night in Nov 2024