Brookstreet

4.5 star property
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Photo gallery for Brookstreet

Property entrance
Fountain
Terrace/patio
Reception
Ice skating

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Canadian Tire Centre
    ‪9 min drive‬
  • Tanger Outlets
    ‪10 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Balcony, Golf View

  • 474 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Ottawa

With a stay at Brookstreet in Ottawa (Kanata), you'll be within a 10-minute drive of Canadian Tire Centre and Kanata Centrum Shopping Centre. .This golf hotel is 15.8 mi (25.5 km) from Parliament Hill and 17.7 mi (28.5 km) from Casino du Lac Leamy.

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive - 4.3 miles
  • Bell Sensplex - 8 min drive - 5.4 miles
  • Canadian Tire Centre - 9 min drive - 5.5 miles
  • Tanger Outlets - 10 min drive - 6.5 miles
  • Algonquin College - 14 min drive - 10.5 miles

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Kanata Noodle House - ‬19 min walk

About this property

Brookstreet

Luxury hotel with a full-service spa and a golf course
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 276 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the Perspectives Restaurant, a restaurant where you can take in the golf course view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 8:30 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Ottawa? This hotel has 27986 square feet (2600 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:30 AM and 1:00 PM.
Perspectives Restaurant - Overlooking the golf course, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Perspectives Restaurant

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 27,986 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Brookstreet Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Stayed 1 night in Jul 2024

10/10 Excellent

Lyne

Traveled with partner
La qualité et le professionnalisme du personnel
Stayed 1 night in Dec 2024

10/10 Excellent

Michal

Stayed 1 night in Nov 2024

10/10 Excellent

Codie

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast and easy check-in. Good amount of amenities on site.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

Corey, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, will continue to use on visits to Ottawa.
Stayed 1 night in Dec 2024

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
It is now my favorite spot for a weekend gateway! Loved the gym and pool and diner with entertainment!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ngae Chi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained property, very quiet surroundings, relaxed atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😚
Stayed 2 nights in Nov 2024

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The checking was extremely long. A huge lineup from 3:30-6. Couldn’t check in til after. They should have 3 workers on for checkin.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ac noise and outdoor fan noise
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Property conditions & facilities
Satisfactory
Stayed 1 night in Nov 2024

4/10 Poor

Kathy, Ottawa

Traveled with family and small children
Disliked: Cleanliness, staff & service
This hotel had its day but now the rooms were dirty, particularly the ice bucket and less commonly used things seemed to have been months between cleaning. Staff and management were dismissive and acted inconvenienced when mentioned the concerns. The hotel rooms seemed dated and needed an overall refresh.
Stayed 1 night in Nov 2024

4/10 Poor

Mohammad

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good hotel in great location. But customer service can’t be any worse I always book this hotel because it should give me VIP privileges, but it never does ! I never get my room upgraded, and I always assumed they don’t have anything better available. This time I asked the front desk lady for a better room and she gave me multiple options, but very rudely assured me that I have to pay for that upgrade I used to stay at Brookstreet every month, but next time I think I will look for something else
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Roselyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Morningstar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel except for the limited above ground parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Stayed 2 nights in Oct 2024

6/10 Okay

Hessah

Stayed 3 nights in Oct 2024

8/10 Good

Olivia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lots of open space and convenient for many places in the area.
Stayed 3 nights in Nov 2024

4/10 Poor

Melvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well appointed hotel room. However one of the worse nights I have spent in a hotel. Went to bed at 11, was just falling to sleep when some kids out in the hallway it seemed started screaming. Got the adrenaline going. Started to doze off again and the same thing happened. Wide awake this time. Then people were opening and closing their doors until 3 am when exhaustion took over and I slept for a few hours. In the morning when we tried to leave the underground parking, we had left our keys at reception during checkout leaving us no way to get out of the garage. Had to call for help multiple times, with a line of cars behind me, before someone answered and raised the exit bar
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024