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Yumotokan

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yumotokan

Indoor pool
In-room safe, free WiFi
Public bath
In-room safe, free WiFi
Public bath

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2-30-7 Noka, Otsu, Shiga-ken, 520-0102
  • Ogoto Onsen
    4 min walk
  • Saikyoji Temple
    5 min drive
  • 足湯カフェ ことことこっとん
    3 min walk
  • Ogotoonsen station
    17 min walk

Room options

View all photos for Japanese Modern Type with Double Bed (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking

Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking

  • 733 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking

Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking

  • 624 sq ft
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Modern Type with Twin Bed (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed (Ohmi Beef Steak Plan), Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Modern Type with Twin Bed, Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed, Non Smoking

  • 323 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Modern Type with Twin Bed (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Western Style Room, Non Smoking

In-room safe, free WiFi

Japanese Western Style Room, Non Smoking

  • 333 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for SARAKU Healing (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

SARAKU Healing (Ohmi Beef Steak Plan), Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kotone rooms with open-air hot spring baths Executive Double, Non Smoking

Kotone rooms with open-air hot spring baths Executive Double, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Executive Double, Non Smoking

  • 467 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

[KAROI Luxury floor] Japanese Style KAROI Suite AKANE with Open Air Bath, Non Smoking

  • 592 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

[KAROI Luxury floor] Japanese Style KAROI Suite YAMABUKI with Open Air Bath, Non Smoking

  • 603 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking

Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking

  • 466 sq ft
  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

  • 1066 sq ft
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

View all photos for Kotone rooms with open-air hot spring baths Family Suite, Non Smoking

Kotone rooms with open-air hot spring baths Family Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Family Suite, Non Smoking

  • 831 sq ft
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for [KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

  • 882 sq ft
  • Sleeps 5
  • 3 Twin Beds and 2 Twin Futons

View all photos for Japanese Western Style Room (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Western Style Room (Ohmi Beef Steak Plan), Non Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Japanese Modern Type with Double Bed, Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Kotone rooms with open-air hot spring baths DX Suite, Non Smoking

Kotone rooms with open-air hot spring baths DX Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths DX Suite, Non Smoking

  • 876 sq ft
  • Lake view
  • Sleeps 3
  • 3 Double Beds

View all photos for Japanese Modern Type with Double Bed (Ohmi Beef Steak Plan) Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed (Ohmi Beef Steak Plan) Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Kotone rooms with open-air hot spring baths Private Suite, Non Smoking

Kotone rooms with open-air hot spring baths Private Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Private Suite, Non Smoking

  • 586 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for SARAKU Healing Room, Non Smoking

In-room safe, free WiFi

SARAKU Healing Room, Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Twin Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Twin Beds, Non Smoking

  • 441 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for SARAKU Healing Room (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

SARAKU Healing Room (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for [KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for [KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking

  • 462 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking (One Time Access to Private Open-air Bath)

In-room safe, free WiFi

Japanese Style Room, Non Smoking (One Time Access to Private Open-air Bath)

  • 441 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Style (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Western Style (One Time Access to Private Open-air Bath), Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

[KAROI Luxury floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

  • 527 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Room with Open-Air Bath, Non Smoking

Room with Open-Air Bath, Non Smoking | In-room safe, free WiFi

Room with Open-Air Bath, Non Smoking

  • 652 sq ft
  • Sleeps 5
  • 2 Double Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Double Bed, Non Smoking

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

[KAROI Luxury floor] Japanese Style KAROI Suite MOEGI with Open Air Bath, Non Smoking

  • 667 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Japanese Style Room (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Style Room (Ohmi Beef Steak Plan), Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room, Non Smoking

In-room safe, free WiFi

Japanese Style Room, Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 5 Twin Futons

Japanese Modern Type with Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Japanese Modern Type with Double Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Normal Rooms-Japanse-Style

In-room safe, free WiFi

Normal Rooms-Japanse-Style

  • Sleeps 2
  • 5 Twin Futons

Karoi Suite (Children under 5 Are Not Allowed)

  • Sleeps 5
  • 2 Twin Futons and 3 Twin Beds

Japanese Modern Type with Twin Bed (One Time Access to Private Open-Air Bath)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Gesshin Building Akane-no-Ma Japanese Suite with Open-air Bath

In-room safe, free WiFi

Gesshin Building Akane-no-Ma Japanese Suite with Open-air Bath

  • Sleeps 6
  • 1 Twin Futon

Japanese Modern Type with Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Kotone rooms with open-air hot spring baths DX Suite

  • Sleeps 3
  • 3 Double Beds

View all photos for Normal Rooms (Two-Room) Japanse-Style

In-room safe, free WiFi

Normal Rooms (Two-Room) Japanse-Style

  • Sleeps 9
  • 5 Twin Futons

View all photos for Gesshin Building Upper Floor Japanese Style Room with Private Bath

In-room safe, free WiFi

Gesshin Building Upper Floor Japanese Style Room with Private Bath

  • Sleeps 5
  • 1 Twin Futon

View all photos for South Wing Executive, Japanese-Style with Bath

In-room safe, free WiFi

South Wing Executive, Japanese-Style with Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for Hakuraku Saraku Healing Room

In-room safe, free WiFi

Hakuraku Saraku Healing Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Japanses-Western-style Room

In-room safe, free WiFi

Modern Japanses-Western-style Room

  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

Japanese Modern Type with Double Bed (One Time Access to Private Open-Air Bath)

  • Sleeps 2
  • 1 King Bed

Karoi Delux Suite (Children under 5 Are Not Allowed)

  • Sleeps 5
  • 2 Twin Futons and 3 Twin Beds

View all photos for Japanese Modern Double Bed No-Smoking

In-room safe, free WiFi

Japanese Modern Double Bed No-Smoking

  • Sleeps 2
  • 1 Double Bed

Kotone Rooms with Open-Air Hot Spring Baths Private Suite

  • Sleeps 2
  • 2 Double Beds

Similar properties

Room

Biwako Hanakaido

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (210)
The price is $311
per night
$342 total
includes taxes & fees
Jan 5 - Jan 6
Biwako Hanakaido

About the neighborhood

Otsu

With a stay at Yumotokan in Otsu, you'll be in the historical district, within a 5-minute drive of Lake Biwa and Ogoto Onsen. .This family-friendly ryokan is 12.2 mi (19.6 km) from Kawaramachi Street and 12.5 mi (20.1 km) from Kiyomizu Temple.

What's nearby

  • Ogoto Onsen - 4 min walk
  • Kyu Chikurinin Garden - 5 min drive
  • Hiei-zan & Enryaku-ji - 9 min drive
  • Enryakuji Temple - 19 min drive
  • Mount Hiei - 21 min drive

Getting around

  • Ogotoonsen station - 17 min walk
  • Kansai Intl. Airport (KIX) - 108 min drive

Restaurants

  • ‪伊予製麺雄琴店 - ‬2 min drive
  • ‪麺屋聖〜kiyo〜 - ‬14 min walk
  • ‪ガールズファンタジー - ‬6 min walk
  • ‪プルプルネクステージ - ‬10 min walk
  • ‪フォーナイン - ‬10 min walk

About this property

Yumotokan

Family-friendly ryokan with a full-service spa and a 24-hour front desk
Yumotokan offers 65 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, children's slippers, and toothbrushes and toothpaste. This Otsu ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 4 indoor hot springs and 4 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 106°F.

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and slippers. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the ryokan's coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 4,800 for adults and JPY 2,800 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 4 indoor/outdoor hot springs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Table tennis

Family friendly

  • Arcade/game room
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Full-service spa

  • 4 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 4 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 106 ºF
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bathroom

  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Room Only rate plans who wish to receive breakfast or dinner during their stay must contact the property 7 days before arrival to pre-book meals (subject to availability; meal service not guaranteed). Meal service cannot be requested after check-in.
This property offers airport shuttle pickup service from Ogoto-onsen Station only, available until 7 PM.
Meals are available by reservation only and cannot be requested after check-in. Guests must contact this property at least 7 days before their expected arrival to make all meal reservations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4800 for adults and JPY 2800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Yumotokan
Yumotokan Hotel
Yumotokan Hotel Otsu
Yumotokan Otsu
Yumotokan Inn Otsu
Yumotokan Inn
Yumotokan Otsu
Yumotokan Ryokan
Yumotokan Ryokan Otsu

Yumotokan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 630 reviews" "
Rating 8 - Good. 155 out of 630 reviews" "
Rating 6 - Okay. 22 out of 630 reviews" "
Rating 4 - Poor. 5 out of 630 reviews" "
Rating 2 - Terrible. 3 out of 630 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

sungchul

Traveled with family
Liked: Amenities
Food is excellent. Service is excellent. Spring is wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful and hospitable stay that I experienced in Japan. Lovely staff, gorgeous rooms, incredible private onsen. There’s yakiniku across the street if you miss dinner. I love that they offer a shuttle from the train station as well— there’s a free phone there you can use to call them. I’ll definitely be coming back and staying longer next time.
Stayed 1 night in Jun 2024

10/10 Excellent

Jihyeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Victor, Fresno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff. Dinner was excellent. They offer a shuttle service to and from Ogotoonsen station - there’s a cell phone at the station to call various ryokans in the area for pickup.
Stayed 1 night in Jun 2024

10/10 Excellent

SOLAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Soo-Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Teena

Traveled with partner
Awesome Onsen. Quick check in. The two open air mineral baths were clean, comfortable and relaxing. The one with the huge lava rocks, natural greenery and small waterfall on the 5th floor was my favorite. On the 11th floor the afternoon and evening it was gently raining and sitting in the Onsen with rain coming down made me feel one with the rain and hot water. The food was awesome, a huge variety and more than I could eat. The room was traditional Japanese and comfortable. My husband and I enjoyed our 10th wedding anniversary at Yumotokan.
Stayed 1 night in Apr 2024

10/10 Excellent

Constantinos, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, rooms, food although on the expensive side as I booked a room with private onsen.
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay of our trip, the staff was exceedingly courteous and the shuttle bus to local attractions was perfect. We’re hoping to stay again!
Stayed 2 nights in Feb 2024

6/10 Okay

E Young

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do this was our first experience at a full service Ryokan and Onsen. The size of our room was huge and we loved the bathroom as it felt like being in a spa. We really enjoyed the traditional Japanese dinner and breakfast. There were so many foods that were new to us. We got the Omni beef dinner which was extra and the meat was fabulous! Definitely worth trying. So the only stress was arrival at the train station. There’s a public phone that you can use to call for pick for foreigners but it’s so tiny and difficult to find. It’s literally tied to a string 5 meters from the exit of the tolling station as you arrive.

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful during our 2 night stay at this ryokan. They made us feel so welcome even with a language barrier and just provided us whatever we needed. The food was amazing and the onsen facilities were top notch, definitely the highlight of our Japan trip. They also provide a free shuttle service to pick you up from the nearest train station. There’s even a convenient hotel phone at the station to use.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A Fabulous stay! Loved the 5th floor open air onsen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience. So fun to take pic’s of the family in traditional dress. I personally loved each of the Onsens. Unfortunately the dinner included a lot of fish - we are not big fish eaters.
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s so nice here the staff are extremely attentive and it really feels like being a feudal aristocrat for a day, with dinner and breakfast as multi course meals in private rooms and staff coming to set up futons for sleeping while the guests are at dinner. Cannot recommend it enough! the surrounding area is charming in a small-town kinda way, but there’s not much to do outside the ryokan. I don’t recommend staying more than one or two nights unless you have a car to take you out to things to do in the area
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the various onsen you could try out (especially the outdoor ones)! I also opted to have my own wooden tub that dispensed hot spring water—that was really nice too. The staff was warm and welcoming, and the kaiseki dinner was great to try. I highly recommend this place if you want to have an onsen day!
Stayed 1 night in Mar 2023

10/10 Excellent

FUMIHIKO

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open air Onsen is excellent, the hotel shuttle service and hotel staff are also outstanding.
Stayed 1 night in Jan 2020

10/10 Excellent

kamming

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Free shuttle bus from JR station which takes 5 minutes. Very clean and good condition. The hotspring water is very nice. Highly recommended
Stayed 1 night in Jan 2020

10/10 Excellent

Chi Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive Floor with VIP lounge
With the additional VIP lounge and several special onsens , Yumotoken makes it the most wonderful wonderful hotel around Lake Biwa.
Stayed 1 night in Jan 2020

8/10 Good

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Otsu
The staff were great in their service, from checking in to checking out. We initially booked a room with an outdoor onsen bath tub but didn’t realized that the shower facilities were also outdoor. Due to winter, our young toddler was unable to shower outdoor and it was inconvenient for us to bring him to the public bath. We expressed our concern and the staff was very helpful and immediately helped us to find an alternative room with an indoor bath tub and shower. We were moved to a higher floor room which was great as it offered a 180 degree view of the lake during the day. Very appreciative of the kind gesture of their staff. Food were great too. We enjoyed the kaiseki dinner, the beef was excellent. Would strongly recommend this hotel to anyone who is coming to Otsu.
Stayed 1 night in Dec 2019

10/10 Excellent

Angela, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Had a wonderful stay. Will come again .
Stayed 1 night in Dec 2019

10/10 Excellent

Lim, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, will be prefect if restaurant open earlier. I brought young children so I didn’t book the dinner with the hotel as I’m afraid the child don eat the food provided. Restaurant only open at 8.30pm so bring some snacks for fussy child like mine
Stayed 1 night in Dec 2019