See all properties

Biwako Ryokusuitei

3.5 star property

Choose dates to view prices

Photo gallery for Biwako Ryokusuitei

Property amenity
Property video
Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes
Deep-tissue massages, Thai massages, facials, reflexology
Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$242
$218 nightly
$242 total
Mar 1 - Mar 2

Explore the area

View in a map
6-1-6 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪3 min walk‬
  • Place, Kiyomizu Temple
    ‪28 min drive‬

Room options

View all photos for Manyo Japanese Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room With Open Air Bath

  • Sleeps 6

View all photos for Biwa No Kaze Japanese Style Room with Open Air Bath

Property grounds

Biwa No Kaze Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Huuga Japanese Style Room with Open Air Bath

View from property

Huuga Japanese Style Room with Open Air Bath

  • Sleeps 5

View all photos for Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with TV in Open Air Bath

  • Sleeps 2

View all photos for Biwa no Kaze Japanese style 3 beds with open-a

Down comforters, in-room safe, desk, blackout drapes

Biwa no Kaze Japanese style 3 beds with open-a

  • Sleeps 3

View all photos for Biwa No Kaze Japanese Western Style Room with Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Western Style Room with Open Air Bath

  • Sleeps 7

View all photos for Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Biwa No Kaze Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room) | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

10.0 out of 10
Exceptional
(4 reviews)
  • Partial lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Ao No Syou Standard Twin Room - Non-Smoking

Ao No Syou Standard Twin Room - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Partial lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

AO No SYOU Deluxe Twin Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 344 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Huuga Japanese Western Style Room With Open Air Bath

Down comforters, in-room safe, desk, blackout drapes

Huuga Japanese Western Style Room With Open Air Bath

  • Sleeps 4

View all photos for Yuuga Japanese Style Room With Open Air Bath

Dining

Yuuga Japanese Style Room With Open Air Bath

  • Sleeps 5

View all photos for Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Fuga Japanese Style Room with Private Natural Hot Spring Open-Air Cypress Bath - Non-Smoking

  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese Style Room with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | View from room

Fuga Japanese-Western Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

Free toiletries, hair dryer, slippers, electronic bidet

Yuuga Japanese-Western Style Room with Private Natural Hot Spring Semi-Open-Air Bath - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite with Open-Air Private Natural Hot Spring - Non-Smoking

  • Lake view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite with Semi-Open-Air Private Natural Hot Spring - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Biwa No Kaze Japanese Style Triple Room with Natural Hot Spring Open-Air Bath - Non-Smoking

  • Lake view
  • 538 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking | Living area | 50-inch Smart TV with digital channels

Biwa No Kaze Japanese Style Twin Room with Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking | Down comforters, in-room safe, desk, blackout drapes

Manyo Japanese Style Room with Private Natural Hot Spring Open-Air Bath - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons

View all photos for Ao No Syou Standard Twin Room Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Standard Twin Room Non smoking

  • Sleeps 2

View all photos for Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

Down comforters, in-room safe, desk, blackout drapes

Ao No Syou Deluxe Twin Room with Open Air Bath Non smoking

  • Sleeps 2

View all photos for Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

Standard Twin Room, Bathtub, Partial Lake View (Tsukiyomi Japanese Twin Room)

  • Sleeps 4

View all photos for Koyu Premier Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Premier Suite

  • Sleeps 4

View all photos for Koyu Elegant Suite

Down comforters, in-room safe, desk, blackout drapes

Koyu Elegant Suite

  • Sleeps 4

View all photos for Yuuga Japanese-style twin room with hot spring observation bath

Down comforters, in-room safe, desk, blackout drapes

Yuuga Japanese-style twin room with hot spring observation bath

  • Sleeps 4

Similar properties

In-room safe, free WiFi, bed sheets
Satoyu Mukashibanashi Yuzanso Ryokan
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 308 reviews
$209 nightly
The price is $232
Mar 2 - Mar 3
Satoyu Mukashibanashi Yuzanso Ryokan

About the neighborhood

Otsu

With a stay at Biwako Ryokusuitei in Otsu (Ogoto), you'll be a 4-minute drive from Saikyoji Temple and 7 minutes from Shozuiji Temple. .This spa ryokan is 2.6 mi (4.2 km) from Ukimido and 9.6 mi (15.4 km) from Enryakuji Temple.

What's nearby

  • Ogoto Onsen - 1 min walk - 0.0 miles
  • Biwako Quasi-National Park - 3 min walk - 0.2 miles
  • Biwako Valley Ski Resort - 21 min drive - 9.2 miles
  • Kiyomizu Temple - 28 min drive - 13.6 miles
  • Nishiki Market - 33 min drive - 15.2 miles

Getting around

  • Ogotoonsen station - 18 min walk
  • Kansai Intl. Airport (KIX) - 125 min drive

Restaurants

  • ‪スシロー 大津堅田店 - ‬3 min drive
  • ‪麺屋 聖〜kiyo〜 - ‬13 min walk
  • ‪中華そば 殿 雄琴店 - ‬2 min drive
  • ‪麺屋昊鶏 - ‬3 min drive
  • ‪パリス 雄琴店 - ‬4 min walk

About this property

Biwako Ryokusuitei

Biwako Ryokusuitei offers 70 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 50-inch Smart televisions come with digital channels.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and children's slippers. This Otsu ryokan provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include deep-tissue massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and 11:30 PM. The temperature in the hot springs is set to 78°F.

Make yourself at home in one of the 70 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, including hot springs, a hot tub, and karaoke. This ryokan also features complimentary wireless internet access and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the ryokan's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Biwako Ryokusuitei has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 5,500; reservation required
  • Kaiseki meal

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Hot tub
  • Karaoke
  • Library

Family friendly

  • Free area shuttle

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • 24-hour public bath
  • Deep-tissue massages
  • Facials
  • Hot springs open from midnight - 11:30 PM
  • Hot springs water temperature - 78 ºF
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Handrails in stairways (43 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Genkan (entryway)
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 5500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from midnight to 11:30 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

Biwako Ryokusuitei
Biwako Ryokusuitei Inn
Biwako Ryokusuitei Inn Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Otsu
Biwako Ryokusuitei Ryokan
Biwako Ryokusuitei Ryokan Otsu

Biwako Ryokusuitei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 540 reviews
Rating 8 - Good. 134 out of 540 reviews
Rating 6 - Okay. 43 out of 540 reviews
Rating 4 - Poor. 10 out of 540 reviews
Rating 2 - Terrible. 6 out of 540 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector Alejandro Mandujano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very attentive and kind, the shuttle was very convenient to go from and to the the train station, the food was amazing and the views and facilities were gorgeous, will definitely come again
Stayed 1 night in Nov 2025

10/10 Excellent

monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to once you arrive at ogoto station. Once you arrive there’s a poster sign with a cellphone so you can call the onsen to schedule a shuttle van. Very convenient for foreigners who don’t have an overseas phone number. It was a quick ride and I enjoyed the little information that they broadcasted during the ride. (Ie. what to expect when we arrive at the resort, happy hour, etc). We were warmly welcomed by the staff and the one helping us spoke English so the process went smoothly. The resort is pretty big since the amenities are spaced out. Happy hour, public foot baths, ice pops & beverages offered in the library, walk around the terrace, enjoy the onsen. The public onsen was very clean, beautiful and relaxing. There was even a sauna barrel. Instead of water, they provided tea to pour over the coals which steamed and smelled like tea. It was a nice touch. The private onsen rooms were spectacular. Clean and spacious. Great view of biwako lake. The futons that they set up during dinner were nice and toasty when we went back to the rooms. We had a large group so they surprised us with a private room which was appreciated. Dinner was spectacular with an amazing spread. Breakfast buffet was good but wish they had offered sashimi/sushi/chirashi bowls. They did offer seafood to be cooked at your table which was a nice experience. I really liked that they even had tray trolleys to hold your tray while you choose your food. I highly recommend this onsen
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It should be explained that there is a hard check in at 3:00. This hotel is designed for guests to be welcomed at 3:00. We arrived early to think we could enjoy the facilities and this was not the case. The surrounding area is very depressed and not a thing to walk to. Ryokan is a nice change from cities.
Stayed 1 night in Nov 2025

10/10 Excellent

Ulises

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and helpful with any of my inquiries. The overall ambiance of this hotel was extremely calming. I would highly recommend anyone to book this place if you need to destress. Breakfast was also very delicious!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

ralph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! From the free shuttle that picks you up at the train station, to the amazing food and customer service from all staff, I would definitely try to make it back here.
Amazing view from our room
Lovely Kaiseki Style Dinner
Stayed 1 night in Oct 2025

10/10 Excellent

Lusi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great hospitality, very recomended.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very excellent experience overall. Staff was spectacular! Our private onsen was fantastic and the room was fine, it actually has softer beds which is a huge difference from other hotels in Japan from my experience. Kaiseki dinner was great, getting greeted with a cup of Yuzu Tea while we wait for check in was also great. I only have one request if you are reading this: be exceptionally nice to the staff. We watched the ladies checking people in get mocked for how they walked in their traditional dress, even though they were going above and beyond to make sure the people staying there were receiving great service. I genuinely felt terrible for them. We will be back one day! We loved our experience
Stayed 1 night in Oct 2025

10/10 Excellent

On Lam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and outstanding customer services. The wellness area was soothing and relaxing. The room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Amenities and staff were wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biwako Ryokusuitei was absolutely stunning in every way. The scenery was beautiful, the room in which I stayed was spacious, comfortable, and beautiful with a splendid view. And the staff was was incredibly kind and went out of their way to ensure our stay was as relaxing and enjoyable as possible. I cannot recommend this hotel enough. It was a perfect stay.
Stayed 1 night in Oct 2025

10/10 Excellent

LORETTA, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Very relaxing and dinner on both nights left us very full Nice walk outside tho small town Our main goal was to relax and have good food with family
Stayed 2 nights in Oct 2025

10/10 Excellent

YueMin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is super good. Food is amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night with the family. 2 adults and 2 kids. The rooms were spacious and we stayed in the western room with private hot spring. Super clean and everything was available in the rooms, tea, kitchenette and basic toiletries. Also enjoyed the public bath with barrel sauna and cold plunge tub. We had the shabu shabu dinner which was very good with seasonal menu. Very authentic Japanese. All in all a great stay. Definitely check out their instagram to get directions to contact the shuttle if coming from the train station.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff and a very peaceful environment. The shabu shabu dinner was special and delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Thy

Stayed 1 night in Oct 2025

10/10 Excellent

Kay

Stayed 1 night in Sep 2025

10/10 Excellent

ZISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Vadim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen on the balcony with the lake view has been a wonderful experience
Stayed 1 night in Aug 2025

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted to try an onsen with the family. Stayed one night and had the Kaiseki dinner add on. It was a nice experience and they even provided tattoo stickers if needed. The dinner was average for price point, the room was clean and well equipped, staff were friendly enough, shuttle from station was great, nice free drinks and icecream for guests throughout.
Stayed 1 night in Jul 2025

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible experience. A level of hospitality I’ve never encountered. Wish we booked additional nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Antung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular.
Stayed 1 night in Jun 2025