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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Front of property
2 bedrooms, down comforters, in-room safe, laptop workspace
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Pirate's Dinner Adventure
    5 min walk
  • Titanic the Experience
    9 min walk
  • CoCo Key Water Resort
    11 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 700 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Exterior

Universal's Cabana Bay Beach Resort

Pool
Hot Tub
Waterslide
Free WiFi
4.4 out of 5, Excellent, (5082)
The price is $196
per night
$221 total
includes taxes & fees
Dec 8 - Dec 9
Universal's Cabana Bay Beach Resort

About the neighborhood

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and The Wheel at ICON Park™. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 1.6 mi (2.5 km) from Universal CityWalk.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 11 min walk - 0.6 miles
  • Universal Orlando Resort - 15 min walk - 0.8 miles
  • The Wheel at ICON Park™ - 3 min drive - 1.4 miles
  • Universal Studios Florida - 6 min drive - 2.5 miles
  • Universal’s Volcano Bay - 7 min drive - 2.5 miles

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly Orlando resort in Florida Center with free parking
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 531 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen N Montoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at the Westgate Palace! Very clean! Has close grocery stores, restaurants! Will definitely be coming back!
Stayed 5 nights in Aug 2024

4/10 Poor

Anthonise

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were all very friendly and my son (7yo) enjoyed the amenities (pool, playground and game room). Parking was also convenient and I liked our two bedroom suite. These were important however I would never stay here again. The internet was down more than it was up, costing me hundreds of dollars in roaming charges. The service dropped sooooooo much. The “restaurants” on site were hardly ever open. I was there for 2 weeks in August and not once was the evening restaurant open. I finally questioned it and was told “scheduling issues”. This forced me to leave the premises everyday or order Uber eats on those days where I absolutely needed to stay in and rest. My biggest pet peeve was that despite staying there for two weeks I was declined housekeeping services (which was the ONLY reason I chose this resort). Before booking I confirmed that someone would be able to come and tidy up our suite upon request. At check in I was told that only after six days I can request this service, okay fine. On day six when I requested the service I was told that it’s not offered. Had I known this I would have just rented a house. Will not be staying here ever again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Rosemonde

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a great time. I will recommend this place to all my friends and family.
Stayed 5 nights in Aug 2024

8/10 Good

Dharamdeo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good as expected
Stayed 5 nights in Aug 2024

10/10 Excellent

William A, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay will definitely repeat
Stayed 9 nights in Jul 2024

8/10 Good

Wakisha Monique

Traveled with family
Liked: Staff & service
Not too bad. Could have been cleaner. Conveniently located near Universals parks. Somewhat quiet. Would probably book again. 7/10
Stayed 3 nights in Jul 2024

6/10 Okay

Daphne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Nawawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel, very clean and staff is very friendly. Great location and very close to Universal Studios. There are washer and dryer but dry didn’t work at the beginner and once it’s fixed, it’s very loud when it’s running. Full kitchen so it’s good but the sink is not drained well (which of course could be fixed by letting them know). Spacious room, bright light and good air conditioning. Overall, happy with my stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sabrina Ashley

Liked: Staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

tyeia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel i have stayed at in a long time. Great customer service. Marilyn was excellent. Clean rooms. Gorgeous kitchen
Stayed 3 nights in Aug 2024

10/10 Excellent

Dhvani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would only stay at this location when visiting Orlando. It's close to great restaurants, a $6 uber to universal. Apartment size room, great for families with older, teenage kids.
Stayed 4 nights in Aug 2024

6/10 Okay

Alsasia

Traveled with family
Liked: Cleanliness, amenities
Need a restaurant that is open more. More food options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karla M

Stayed 4 nights in Aug 2024

4/10 Poor

Reina

Stayed 6 nights in Jul 2024

10/10 Excellent

Shairy Denise

Stayed 10 nights in Jul 2024

10/10 Excellent

Rayshawn A.

Liked: Staff & service, property conditions & facilities
The suites were nice. We had a full stove fridge amd dishwasher.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
LOVE this place!!! Very CLEAN! I am picky when it comes to hotels and cleanliness. Will be back and recommending the West Gate Palace to everyone I know. It was great that it had 2 separate bedrooms, 2 full bathrooms the washer/dryer topped it all. I didn't have to pack much being I was able to wash my clothes, so saved on checked bags at the airport. I only had to take a carry on bag. Staff were very friendly and helpful.
Stayed 4 nights in Jul 2024

2/10 Terrible

Roberto

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Internet never worked (signal was very poor and). Staff was rude and did not provided any solution. Fire alarm went on twice a night. Staff was clueless. Will never return to this place
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, limpio y super centrico
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Trip
We had an amazing stay for our family Disney trip. It was clean and staff were awesome. The mattresses were a bit harder than mine at home but they slept okay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Othman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Need room service
Stayed 10 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 bedroom suite was perfect for 3 people (husband and wife, and son) . The remodeled suite was very clean feeling. Definitely would stay there again
Stayed 2 nights in Jul 2024

8/10 Good

Renee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't on the property most of the time, I was happy with what I saw. Not sure why you have to go outside to access the main desk but other than that, all was well.
Stayed 4 nights in Jul 2024

10/10 Excellent

Veronica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to a lot of stores and restaurants. Very clean hotel very safe with security and key Only access to get inside buildings.
Stayed 3 nights in Jul 2024